We had not visited Furniture ONE (FO) of St. Cloud until recently but we’re certainly glad we stopped in. Here are a few remarks regarding our experience. A very pleasant lady greeted us at the front of the store and invited us to browse the (large, easy to navigate) showroom. We had already looked on their website and knew what we were hoping to find. We were introduced to Mike, the store manager, a really great guy. We never felt pressured or strong-armed into a hasty purchase. Mike gave us his full attention, and we left the store feeling that our decision to make our purchase from FO was God-led. Mike, a local, 4-decade’s long furniture leader was fun, upbeat, courteous, and listened as we described what we were looking for. Mike exceeded our expectations by delivering more than what we anticipated, leading us to the conclusion that if we ever need additional furniture FO will be the very first place we will...
Read moreI can't say enough good things about Furniture One in St. Cloud! My husband and I had been struggling for years on our old mattress, and I finally convinced him it was time for a change. I'm the picky one, I need to feel like I'm sleeping on a cloud, so I was prepared for a long search.
From the moment we walked in, the customer service was amazing. The staff was incredibly helpful and patient, and we were able to find a mattress we both loved. What's even better is we paid about half of what we were being quoted at other mattress companies and the delivery was quick.
Now, after two weeks of sleeping on the new mattress, I'm finally at a place where I look forward to my head hitting the pillow every night. Thank you, Furniture One, for making a stressful purchase such a...
Read moreBad business practice.. when to check out for a bedroom set and applied for credit at this location.. was approved and we decided not to buy.. the owner took it upon himself and still charged the item.. they claim they tried getting ahold of us but that never happened.. last time I remembered you need a signature to seal a deal.. but his response was ones we give them out license that that all they need to place the order... rhats wrong... so I'm letting you shoppers beware cause this store wants to charge us 25% restocking fee... now tell me if that's not shady!!! This business won't last with this type of...
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