Absolutely the WORST motel EVER! Wish I could rate a zero. I love to travel & have been all over but I have never walked in a room & walked right back out. The room smelled horrible & my son's allergies went off immediately. The front desk clerk "Christy" is the rudest person I have ever met. When I addressed the issue she told me there was no mold & then I simply asked what the chances are I could get a refund. She said the manager would have to contact me later to which I said that's fine. I place the keys on the counter and she questioned "so you are not going to stay?" I politely said no and all hell broke loose. She began to raise her voice telling me I should have told her the room wasn't going to work earlier & that I had been there for "hours". The time from getting out of my truck for check in to check out & back in my truck was all of 40 minutes. I responded with I'm not going to argue with you, I'll wait & speak to your manager. I was then told "you dont have to be rude" to which I replied "I feel you are being very rude & unprofessional" She leaned over the counter as close to my face as she could with both hands on the counter and yelled "honey I'm not rude, I'm the most pleasant person you will ever meet" then snatched the keys off the counter & literally threw them on the counter behind her while yelling "your out!" And told my to take my money "& shove it up my a**" and all of this in front of my 10 year old son! SAVE YOUR MONEY drive across the bridge & stay at the Apalach River Inn or drive a little further to the El Governor both of these hotels are wonderful with great staff...
Read moreThe only saving grace for this "motel" is it is on the beach. The accommodations are horrific: besides being dated, there was mold on the bathroom ceiling, peeling paint on the walls, no attempt to patch walls from previous TV mount, the Internet was hit or miss, the bedside lamp was rusted. We cut short our stay even though is cost us an additional night. The ceilings were 1960's popcorn which gives the mold in the bathroom more surface to grow. When we arrived the bedside clock was unplugged, upon moving the table to reconnect it we discovered Cheerios & other unidentified debris, obviously never cleaned. The Internet connection was misconfigured, the gateway stopped giving out IP addresses, that resolved when I suggested they reboot the gateway. The next day it stopped handing out IP's again & then the service provider died too..... The desk person said she couldn't leave the desk to reboot the gateway again and apparently wasn't able to have anyone come to check it out.... They were attempting to update the exterior but it looked like it was a long ongoing process. The floor area at the beach shower/foot wash was in all sand, so once you washed the sand off you had to walk through the sand to the sidewalk. It didn't make much since to shower before entering the pool... To top that off multiple times when went to use the shower the water was off...
All in all, we will never stay there again, suggest you bypass it too....
Hopefully Google will let me post the pictures to backup the horrible conditions of the...
Read moreMy family had taken a mini 1 night beach vacation since my mother in law was in town visiting from Pennsylvania. We had gotten to our room and everything so far was amazing. In the first few hours we were there was another family there, that had their toddler in a diaper swimming in the poo. Next thing we k ow they pooled her out of the pool with a massive poopy diaper, and proceeded to take it off and then wash her butt off in the pool (not wipe it with wipes, but wash it off IN the pool). Then decided that they would put her in a swimmer and didnt even put the diaper in the trash but in the cigarette chimney. I reported it to the front office, the maintenance guy came and through the diaper away properly and put something in the pool. My complaint is there was no pool shut down for a certain amount of time its supposed to be. Following putting stuff in the pool not even 15 minutes later there were people swimming in the pool. I would of loved to take my kids swimming but not when the pool incident was not properly taken care of. Then at 11:30 at night when both my 1 year old and 2 year old were sleeping they had tried placing someone else in our room, needless to say they were rudely awoken and the rest of my night was not very good. So no I will refer people here. On top of that paying $170 for one night and couldn't even utilize the pool, what a shame. $20 refund was all nothing was done. I would love to speak with someone other than the person who called...
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