I realize that you can't please everyone in the hotel industry, but our entire experience here was horrible. I am not one to write reviews, but feel this one is necessary. First, we tried to check in around 2 pm. This is a fairly new, very large hotel. We were told no rooms in the entire place would be ready until 4 pm. Then the unfriendly male hotel attendant who informed us of this gave us room keys to 2 particular rooms and said they would call us when those 2 rooms were ready. This was odd. So we left and came back 2 hours later. at 4:15 pm, our rooms were still not ready. Thank goodness a different clerk was helping us now and she was much friendlier. At least she offered us drink coupons for the bar while we waited. We went to the bar and ordered Crown and 7. They were all out of Crown. So I ordered a bloody mary. The bartender put rum in it instead of vodka. Finally, at 4:45 pm, we were able to go to our rooms. The floors were dirty in both rooms. The rooms themselves were nice and spacious. We ordered room service at 10 pm which arrived quickly. Don't order the calamari. It was terrible. But the garlic Parmesan fries were really good. The next morning we left at 10 am to find our truck had been broken into! The door handle/lock was popped out from the door and my husband's pistol was stolen. The place does have a security guard on a golf cart at night, but not sure where he was when this happened. We reported it to the front desk and they called the police for us. But their behavior upon us telling them was very odd. They did not seem surprised in the least that a car in their guarded parking lot has burglarized. This hotel is in a nice area in SA. So to have our truck broken into at a nice hotel with a security guard was pretty alarming to us. ...
Read moreWell, this is my first time visiting this location as a Hilton Honors Member. I remember when this location was first built. It's a popular location for locals and out of towners to visit. This place is a nice 3-star hotel with modern decor and amenities. It's not far from shops such as La Cantera and The Rim. The Wi-Fi is pretty fast, and you can sign up for premium Wi-Fi for only $4.95 a day. The staff are very nice and helpful. They answered all my questions, and they are giving a promotion of free cocktail drinks from 5 pm to 7 pm CST. Most importantly, this location offers free breakfast. The breakfast is not spectacular to me, but others may like it. It's just like any other breakfast as places such as holiday inn. I believe the breakfast that you have to pay for seems more intriguing to me. In my opinion, the breakfast you have to pay for is better because of the effort of the cooks. On the other hand, it depends on the number of staff on hand. During this holiday seasons, hotels are pretty much shorthanded due to covid and other variables that are in play. But the attitudes of the employees that are working, I believe are stellar. Every employee greeted me and wish me happy holidays. After all, I would visit the hotel again in the near future. Maybe, I’ll try swimming in their outdoor pool... if there’s not a lot of kids running around screaming near and in the pool... lol.
Now, on the rooms, its modern and spacious for one’s need. My only complaint about the room is the loud air duct. When it’s on, it makes rattling noise. I was on the 8th floor, but I’m not sure if the issue was happening on other floors and rooms. When I got the room at the right temperature, I was able to easily...
Read moreEmbassy Suites by Hilton San Antonio Near Six Flags – Exceptional Stay!
If you're planning a trip to San Antonio, particularly to visit Six Flags Fiesta Texas, look no further than the Embassy Suites by Hilton! This hotel exceeded every expectation with its top-notch service, pristine cleanliness, and impressive amenities.
From the moment we walked in, the staff made us feel like royalty. The customer service was genuinely outstanding—every question was answered with a smile, and every need was met promptly. It's clear that the team here takes pride in creating an unforgettable guest experience.
The hotel itself is immaculate. Our room was spacious, modern, and spotless, with all the comforts of home and more. The attention to detail in maintaining the rooms and common areas was evident everywhere.
The amenities were simply superb. The complimentary made-to-order breakfast was a highlight, offering delicious options to start the day right. In the evenings, the manager's reception with snacks and drinks added a nice touch. The pool and fitness center were well-maintained, and we loved unwinding in the relaxing courtyard area after a long day of exploring.
And the location? Perfect! Being just minutes from Six Flags Fiesta Texas made our trip seamless. The convenience of having the park so close meant we could come and go with ease.
Overall, the Embassy Suites by Hilton near Six Flags is a standout. Whether you're visiting for the park, business, or just a getaway, this hotel combines luxury, comfort, and incredible service to make your stay unforgettable. Highly...
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