Inn at 161 — Hotel in Sutter Creek

May I say, AMAZING!! My husband found this little piece of heaven online for a really good price! We stayed 2 nights during the week and once we arrived the host greeted us right away and got us all checked in! The room was so fresh and clean and just beautiful. Like home away from home! I wasn't even scared to sleep on the sheets or use the pillows or blankets provided because the lien's were so clean and fresh (I typically bring my own pillows and sheets and blankets on any trip I go on. Yes I know, I am weird but I am a germ freak lol). In the morning, she provides a nice Continental breakfast to all her guest. The breakfast consists of yogurt parfaits, boiled eggs, bagels, and cream cheese, oatmeal with brown sugar and cranberries, and a nice hot cappuccino. Boy that was such a nice start to our day! My husband couldn't even wait for breakfast to come in the morning the night before. That's how good it was. Now the ONLY suggestions we have is, maybe providing a two-step little bench for the bathtub because it has such a high side to it that it's kind of hard to get into the tub because you don't have anything to really grab on to or hold on to getting in and then when your exiting the tub, the floor is a bit far down so you kinda lose your balance as getting out of the tub if you're not prepared for it. I did loose my footage and caught myself by the sink. Thank goodness. Now we stayed in room #3 and the bed was super and I mean super soft and you sleep in a indentation in the mattress where others have slept over and over so maybe it's needing a new mattress or maybe a flip. One last suggestion, maybe putting a small radio in the dining room on low playing some Frank Sinatra or some oldies but goodies for breakfast so it kinda breaks up the silence in the room and helps people fill comfortable carrying on a conversation with each other. These are just a few suggestions we thought we would share. We just want to say from the bottom of our hearts, THANK YOU so much for the wonderful stay and we will be back very soon to enjoy your beautiful Bed...

This place is a gem! We have returned home and cannot stop talking about our little weekend get-away. When I was searching for a place, initally it was for the Sutter Hotel. They were booked and I wanted to be near by and the Grey Gables Inn was next on the list. We are so thankful that happened! My husband and I could not have been any happier with this selection.

When we arrived to this beautiful B&B we were greeted by one of the new owners, Carry. She is an absolute wonderful individual, positive vibes and very hospitable. She made us feel like family right away.

Check-in was short and simple. We were also welcomed with a personal charcuterie board which we had in our room for some privacy although we were given the option to have our charcuterie board out in the common area or outside in the gardens. I thought it was very sweet and generous of the host to provide this as it was an unexpected treat to have especially after being on the road for a few hours with no stops.

Our room was delightful, we had two gorgeous robes in our room. The room is so spacious and comfortable. I miss it already! The room has some really neat features, a fan with adjustable speeds, an electric fire place which adds such a cozy touch to your stay, a flat screen tv, a small seating area. It also features a small coffee bar stand and a beautiful bath tub in the restroom. Nice huge windows which bring in alot of sun light during the day. My favorite piece of furniture, the massive biggy bed. It was so comfy and spacious.

Breakfast was INCREDIBLE! After having an amazing breakfast, I didn't want to leave. This stay was well worth every expense, we plan to always stay at the Grey Gables Inn when we decide to get away. The new owners definitely put quality into their business and it shows how much they truly care for their customers....

AVOID THIS PLACE!

First of all, PLEASE DO read the response from the hotel below. This should tell you everything you need. She falsely accuses us of leaving due to political views!? This was never discussed and false. Other guests were lovely and cordial. I believe instead this person looked at where we live and made assumptions about us, and I believe, took her position because of it. Wow. And, her offer (not even for a full nights stay) was useless as it was 10 years since our LAST stay. We left for a family emergency as we stated clearly. Considering further action.

ORIGINAL REVIEW

We stayed one night. That part was fine, although in truth it had been much better when we stayed in the past under different ownership. But HERE'S where you get a real sense of the place.

My wife and I had booked two nights but had to leave unexpectedly due to a family emergency. We notified Mary very early at 8:30am on the morning of our 2nd day (PLENTY of notice to re-rent room if that's what they wanted), who told us that if it was up to her she'd certainly provide a refund for 2nd night, but it was up to Kerry, the GM, who'd be in later.

Long story short, even explaining everything, providing early notice, a note, and a followup call from the road home, we were turned down flat. No real compassion, just a pretty craven money grab. I say this having owned several successful businesses. You can ALWAYS do right by your customers.

So, in summary, we arrived at 5pm, left at 9am, hardly mussed the sheets, didn't even take showers, and were forced to pay for 2 nights. Needless to say, we'll never be back. There are too many other better alternatives. And, it really isn't about the money at all but the lack of empathy, caring and class. I never write negative reviews, but I just had to this time. BUYER BEWARE...