Americas Best Value Inn Thousand Oaks — Hotel in Thousand Oaks

I would give 0 stars, but no option for that.

1. First room we got looked like it hadn't been cleaned - hairs in the beds and the carpet was nasty. I got another room and that one was marginally acceptable. Apparently some rooms are nicer than others, as they seem to have stopped remodeling in the middle or they are in process. Doesn't seem they are progressing any further lately. I didn't notice anyone working on any rooms while there.
2. They don't have key cards - real metal keys and use the same one for all subsequent guests....this is terrible security - too easy to copy. This blew me away! Never stayed in a hotel that had metal keys in the past 20 years. I couldn't be sure my laptop would be safe. I had to take my laptop to my uncle's house constantly.
3. The breakfast was disappointing. The only cereals I saw were cornflakes and cocoa puffs for cereal and some meager other things. The breakfast was on the low end/cheap/skimpy side and the tables were not cleaned often enough in their SUPER tiny eating area. Way too small of an area for so many guests to eat at in my book.
4. The assistant manager (bald Indian / Pakistani or something man) was a real piece of work. I was told he co-owns the place, so there's not much one can do. My door and latch were literally falling off (loose screws). I mentioned that the place was in divey shape and told him about the door... I asked him for a screwdriver to fix it and I was told the maintenance guy was gone and there was nothing he could do. I said that was OK and I would go to Target and get one. I told him this was insane that they didn't have a screwdriver SOMEWHERE. The guy got upset and demanded to know what room I was in. Well, when he got so angry the last thing I wanted him to know was where I was staying (didn't want him messing with my stuff or something) so I didn't tell him. He got furious and told me would call the cops if I didn't tell him what room I was in. I gave him a real piece of my mind at this point.....unbelievable. We had prepaid for the whole week, so I couldn't go anywhere else at that point. Fortunately this was toward the end of the stay and there were only a few days left. I would avoid this place like the plague. If you're flat broke and you don't get one of the ugly rooms like we got the first time, you might be OK, but I would never stay here again! One positive note: Sydney who runs the front desk is a very nice girl that tried to make our stay better. I felt bad for the people having to work for a...

TOTAL NIGHTMARE!!!!!

Two words: Front Desk. Like everyone else said the condition of the hotel is incredibly poor and unsanitary, seriously the dirtiest, scariest hotel I have ever stayed in. THE REAL PROBLEM THOUGH IS THE FRONT DESK EMPLOYEE NAMED “SARA”. First off, she lies about her name if she thinks you could get her in trouble with her boss, for instance she tried to tell me that her name was “Francis”. I travel non-stop for work and pleasure and in all of my years never have I encountered such an unprofessional, rude, angry, confrontational, intoxicated, condescending, inappropriate, unfriendly, bitter, aggravated, off-putting employee, let alone a SUPERVISOR at the front desk who is supposed to be the face of the company because they’re the first interaction the guests have. I seriously could not believe that this woman still had a job, in the service industry of all places, after even just our first few interactions. The absurd part is that if you read all of the reviews for this place it is overwhelming the percentage of them which mention Sara by name in a deeply negative light or at least complain about the “rude staff” or “front desk” in general. It’s no wonder thy the place has such a difficult time filling up the rooms- they simply can NOT retain ANY returning customers, only first time guests who end up there as a fluke just long enough to be scared away by the loud, aggressive, inconsiderate front desk staff. In addition, Sara was the only staff member who charged me a an additional deposit of 50$ which she said she would only accept as cash, which she proceeded to pocket 20$ of and refused to give me any more than 30$ back upon check out because I “was 15 minutes late to extend/ pay for our room for one more night”. More than once I walked in and found her asleep, sitting up, behind the front desk during daytime hours. I could go on and on but as if ALL if this was not enough, she was also very clearly intoxicated while on the job on several different occasions. I have already contacted the Better Business Bureau to inform them of the situation in much greater detail than I did here. Unfortunately for the company/ rude employees, they are unaware of the family as well as business ties I have with the Better...

Do not stay in this place if you value your health. I had to stay in this dump because I had little choice and was too tired to look gor a better option. Anyway, the moment I entered the room where I was staying my air ducts were immediately affected. My throat was hurting because my nose wasn't taking any air in. The room had lousy ventilation and the air within was just toxic as hell. I had to open the front door and left it that way for a good while. The ceiling in the bathroom was full of fungus. After showering I walked on a filthy carpet that felt like I was walking on adhesive tape. After trying to find a channel on the TV that was visible with no luck (supposedly they had Direct TV but only a couple of horrid channels were available) I tried to see if the wifi worked on my phone. They gave me a password but it didn't work. Honestly, I didn't care but I just wanted to see if anything in this dump was in working order. Anyway, the cleaning crew in this place sucks major balls. They apparently cannot afford a can of lysol to help clean up the rooms. Did I mentioned that a prostitute was trying to find costumers at this place? If you have a family, DO NOT STAY HERE. This place is for people who chain smoke 24/7 and do not care to catch some extra STD's.

Now a review for those that speak Espanol:

Al entrar al cuarto mis vias respiratorias inmediatamente se vieron afectadas. Mi nariz se bloqueo totalmente y mi garganta estaba muy irritada. Y es que el cuarto estaba lleno de microbios por que no habia ventilacion y el servicio de limpieza no utilizo desinfectantes (como Lysol) para limpiar el cuarto. Aparte, habia hongos en el techo del cuarto donde esta la regadera. La alfombra estaba tan sucia al punto que caminar sobre ella descalzo era como caminar sobre cinta adhesiva. La television supuestamente tenia Direct TV pero en realidad solo habia acceso a un par de canales. Y la imagen de la TV era malisima. El internet "gratis" no funcionaba en mi telefono. Basicamente, me hospede (por necesidad) en un motel de muy...