Motel 6 Ukiah, CA — Hotel in Ukiah

I typically do not find it necessary to leave such a poor review of a hotel/motel. Unfortunately our stay at The Motel 6 in Ukiah left a very negative impression for myself and my family. We booked two rooms for three nights each, upon check-in we noticed that one of our rooms seemed as if it hadn't been cleaned. I began checking the mattresses just to be sure there were not signs of bed bugs. The good news is I did not find any signs of bugs but I did find drug paraphernalia under the mattress. My husband and I immediately went into the office to notify the front desk clerk of what we had found. She was incredibly understanding and handled the situation very professionally and with sympathy, especially because we were traveling with our five children. She came into the room with the proper safety equipment and removed the item. We also found trash and a spilled drink under one of the beds. There were large areas of sticky residue on the floor and the sheets had some pretty disgusting looking stains on them along with hair and burn holes in the blankets. The toilet seat and shower floor had smears of something on them. We were told to speak with the manager the following day in order to be compensated in some way for the condition of the room. I personally did not even want to stay in this motel after finding everything we did, but my husband needed to be close to a certain location for his business and this establishment was the closest. When my husband was finally able to speak with the manager she was not accommodating or sympathetic with the situation. She told him that she would refund one night for one room and that should be sufficient. He asked to be placed in contact with the owners to see if they felt that a one night refund for finding a crack pipe under the bed was sufficient. Not to mention the woman yelling for help, and the man cursing and screaming at her in the parking lot on the first night, and the man upstairs yelling profanity from the balcony the second night. Which we were told the police did come to quiet the first incident down but that was a blatant lie. My husband, myself and two of my children woke to the woman screaming and were up for quite some time after and never did the police come. The manager called later in the evening and told my husband the owners said a one night refund was all they could do. I couldn't be more disappointed in everything about our stay at this motel. I know one thing for sure we will never be coming to stay here again, and I feel it necessary to warn other families about the dangers of this motel. There should be an option to...

The room was clean, upstairs, non-smoking. It was fairly close to State Street which can be noisy due to vehicles. There is a nice looking pool area in front of this Motel 6, good looking laundry facilities, microwave in a vending machine area. This place was full up according to the checkin manager.

I had a problem with loud consistent annoying "white noise" in the night. The noise was moving through the bathroom fan system. I called downstairs to the front desk because of it. The the night manager believed it was probably a neighboring bathroom fan. I was not sure if other occupants had left their bathroom fans on to get rid of smoke in the area from the recent fires. By the time I was in the area though the smoke was gone. Also on this night it rained. The bathroom fan noise in the daytime did not seem so bad either, so I am not positive that this noise was usual or the actual fan system. I heard my neighbor plug in things shortly near the time I turned my lights out; hopefully they did not plug in a generator or strange noise maker in their room.

I also had a problem with someone getting into my vehicle - removing a drawstring from a chair bag and placing it into a tub underneath a large glass cider jar full of water which I brought in efforts to buy less water in plastic bottles - when I left for a walk to downtown Ukiah in the evening. When I came back to the hotel after being out I noticed this sort of vandalism, which I think is meant to threaten... as afterwards I was not sure I ought to even drink the water I brought. I drank tap water there instead.

Walking back from downtown Ukiah back to Motel 6, in the last few blocks, I went out of my way to avoid dealing with a young dude who was acting out. He was yelling to nobody about things that were bothering him - like lack of s*x - as he walked nearby. I think he may have either had a drug and/or a bad acting problem. I noticed him inside talking to the manager after I got back. From a distance, he looked like he had...

Motel 6 is pretty standard fare for pet owners, it's why I stay there. I came to the south State St Motel 6 after being turned away by the girl at the front desk of the N State Street Motel 6 across from In-n-Out, telling me that all the 'pet friendly' rooms were booked. That was a first. I've stayed at hundreds of Motel 6' never heard that before. I was feeling ill, 60 miles from home, and needed a room. I drove down State Street to the other Motel 6 across from the Ukiah air strip. I walked in and asked if any 'pet friendly' rooms were available and was told by Virginia (the most upbeat and joyous girl I'd run into in a while) that ALL their rooms are pet friendly. She quickly got me a room which was clean quiet and had amazing air conditioning. I went to get ice and see about laundry and ran into her co-worker (Renee..?) who was also quite pleasant. The attitude of the staff made me feel like a guest, not a bother who needed to move along. I highly recommend anyone who runs hospitality services to meet the staff at Motel 6 on S State Street by the airport for a primer on how to make people want to return to your business. Incidentally I ended up in the hospital that night and for two subsequent days with major health problems yet they made it easy for an associate to get my two dogs and stuff out of the room, after check out time on day two. I owe this staff a debt of gratitude and a treat. Maybe some Klondike bars on a Hot HOT day...again bless you Virginia, you were a bright spot on a dark...