Casey Key Resort ® | Best Beach Resort ON Casey Key | Gulf Shores — Hotel in Venice

I wanted to love this place. I really did.

We decided to plan a getaway for our birthdays, as mine was 1/23 and my guy's was 1/20. So Friday 1/22 we arrive. The lights were on in our little boathouse and while it was not luxurious, it was quaint and had one side that was all windows. The drapes appeared clean but did not cover the entire windows. No big deal. We closed the blinds and loaded our things in. Later, we walked outside and around the boathouse. The water was peaceful and there was a gentleman fishing. The stars were out and the evening was peaceful.

The next day, I awoke and opened the blinds to have some coffee that we brought, along with a quick bite. Given the nice location and the Covid situation, we decided to order dinner to be delivered that evening, so that we could dine casually on the water, relaxing in seclusion. Well, at about 11am that changed. We were lying in bed (not completely dressed) when I heard men yelling to each other in Spanish. Then I heard a blasting radio. When I peeked outside, there was a radio blaring on the chair outside of my window and a man painting. Ugh! I jumped back in bed and my guy asked him to turn the music down, which he did. This went on for hours. We could see him on the edges of the blinds, painting the walls, the seawall and platform around the boathouse. I texted the manager to voice my horror and displeasure. She offered me late check out for the next day. Ummm...

So we cancelled our dinner delivery that we had planned and made our way to the office at about 4pm or just after. The man had packed up his painting a few minutes prior and now the POWER WASHING GUY was at it nearby. Clearly the day had been planned to be a maintenance day and we got the privilege of paying for that. SO, at the office, I was met by a maintenance man that basically told me "Well, check out time is 10am so you weren't technically inconvenienced." and then proceeded to tell me "Ma'am calm down, I can't help you. I'm just the maintenance man!" He also added that "Most people are at the each during the day" and that "This maintenance was planned four years ago!" Excuse me... Why rent me this damn boathouse then?

We had just had a family death in our household and wanted a quiet, secluded getaway. After my numerous texts and continued aggravation, I was told that I would be spared not paying for the night that I was leaving on. Gee, thanks. I saved myself that fee and paid for a nice hotel instead, where I was treated nicely. I instead had the aggravation of relocation and one wasted birthday. Nobody seemed apologetic or cared about our experience.

This will never be repeated. Ever.

Addendum: The "credit" that is mentioned as recompense was for our FUTURE night there, so there was absolutely no concern for our horrifying experience. Nice try with that reply. I...

I have stayed here several times both prior to Covid as well as in 2020. We have always found the "rooms" quaint and as advertised. In 2020 they were taking necessary "precautions" as directed by the CDC, etc.... Which resulted in "contactless check in/out", etc. This weekend we stayed in room 21 and were both impressed and disappointed at the same time. ||First, it is apparent the owners have spent time upgrading the premises and the room we stayed in. On the outside there are new pavers, lights paint, plants, etc. Everything on the grounds and inside the room was very clean.||The room was much smaller than I expected however, I realize this is an "old Florida" mom & pop hotel. Things are a little different and you have to embrace it. The bathroom was remodeled and lovely. Hot water was consistent and there are no complaints. The king size bed was adequate mostly due to the wonderful pillows. There is not head board so the pillow fall between the bed and wall. Since there is no one on the premises, I did not call for extra pillows. The television is very large and at the foot of the bed which I really enjoyed.||Now my complaints. I will start with my b/f is disabled from a stroke several years ago. We like this place because there are almost no stairs and in the past there were lounge chairs on the beach. This meant we could walk to the beach drag it to where we wanted to be and he could sit and relax. Now there are no lounge chairs which meant we had to go buy them and carry them down. This is a huge deal for him (us). They do have beach chairs for the guests but they are $15 a day and you have to drag them across the street and down the beach. (The chairs are wood and heavy) This was not conveyed to us prior to arriving.||Next, my bf is 6'7" tall. Every other room we have had, had larger apartment style refrigerators in them. The fridge in this room was smaller and the door opened the opposite direction (see pictures) It was almost impossible for him to bend down and get things out of the fridge. Coupled with the freezer being too small to hold a bag of ice and no ice maker on site, it made it basically impossible to use the fridge. (You can see the top of the fridge is below the counter top.)||We will have no problem staying here again, however we will choose a different room and confirm the in-room pictures actually match where we are...

If your ever in The Sarasota area and want a family WANT A quaint hotel to stay in while in CASEY KEY, THIS IS THE PLACE BAR NONE..nothing francy. Just plain ole fun and RELAXATION....IT'S CLEAN AND CAN OFFER ALL YOU NEED FOR A BEACH WEEKEND OR WEEK...GUESS WHAT!!!!!!💗💗💗💗 THEY ACCEPT PETS 💞💞💞💞💞💞💞💞💞 OFCOURSE THERE IS A SMALL FEE AND. YOU M U S T PICK UP AFTER THEM..IF THEY GO ON THE COURTYARD!!!!! THERE IS A DESIGNATED PET WALKING AREA ACROSS THE STREET.. A VERY SHORT WALK...there is a wonderful seafood restaurant just a short drive away that we love....YOU WILL TOO... You are actually right on the beach..no long hykes dragging all your stuff. Just go down the steps from the courtyard and there you are..It Just depends on how close you want to be to the water.. When we were there for ten days they allowed us to put up a pretty big sun tent towards the back of the beach as not disturb other bathers. The beach is PRIVATE.....SO ONLY GULF SURF PATRONS ARE ALLOWED UNLESS THEY ARE JUST WALKING BY.... ALL OF THE HOMES AOUND Gulf SURF are multimillion dollar homes.. It was built in the 1950's, I believe, but it had been kept up nicely with the same decor of the times...I enjoy kinda going back In time but have every of to day..TV..did. Micro.whatever is current..Maybe not a dishwasher because is size issues. But most everything else l can imaging.. Heck I've prob. written such a great review, I won't ever be able to get a reservation.....I SURE HOPE NOT..SOMEONE WILL BE WILLING TO GIVE UP THEIR SPOT IF IT'S A TIME INDEED..DEAL??? OK?? THANKS 💗💗💗💗💗🎉🎉🎉🎉🎉ENJOY GULF SURF.........PS....I CANNOT COUNT THE MANY TIMES WE'VE BEEN THERE AND TO MANY MORE TIMES IN THE FUTURE ..THE FAMILY THAT OWNS THE PLACE ALSO WORKS IT..WE'VE ONLY HAD THE OPPORTUNITY TO MEET THE PARENTS BUT THEY HAVE RAISED WONDERFUL KIND.STRONG...CONSIDERATE AND LOVEING ADULT THAT THAT CAN BE VERY PROUD OF.IF I FORGOT A COMPLIMENT, PLEASE ADD IT INN PLEASE....THANK YOU VERY MUC💞💞💞🎀👑👑👑👑👑 WARD AND SHARON JACKSON and little PIXI and TIGGER..Oh how they loved the place for so many years.. Thanks from...