Mattress Firm Verona — Hotel in Verona

Michael Luyster made me a Mattress Firm customer FOR LIFE whenever I need a new bed in the future. I searched for a local mattress firm and I was pleased to see that a store was 10 minutes from where I was residing.

I am new to the area and I walked into the Verona NJ location and I was greeted by Michael. He welcomed me and showed me all types of different styles of wonderful mattresses.

I explained what price range I was looking to stay under, he made me comfortable knowing that he would find me the best bed that would work with my needs. Michael sold me the Hush Pillow bed, which when I laid on the bed it felt very comfortable and I look forward to sleeping in it tomorrow night.

Here is where Michael really blew my mind. The system was down and I explained to Michael that I really needed to get my new bed delivered tomorrow 4.20.19. My reason was that I was needing to move out of where I was previously residing and knowing it was a holiday weekend he said it may be hard.

However Michael saw how much I needed to have my bed delivered the next day and I received a call 30 minutes after leaving the store and Michael said I have you all set !

He truly made my day ! Now I can move into my new house with my new bed at the same time tomorrow and get settled !

Michael you deserve all the recognition in the world. You provided top notch customer service. You could of not cared and said o well you will get it Monday. However you did not.

Again you made me a mattress firm customer for life. Please know I will be sending any family and or friends across the country to any mattress firm location. And if I have any to send your way in this area I will.

Thank you so much !

Management please reward Michael...

I entered and was immediately greeted by a gentleman named “Mike”(Michael) of whom I found to be quite positive in a Real & no fake way. Normally, I am very guarded in dealing with sales persons. I didn’t feel this way right after a few words. No pressuring…no..I’m not making much outta this-type of attitude. Just a warm person. So I told him what I needed, and he listened to my long winded diatribe….and solved my bedding issue all in about 11 minutes! I bought from this company before…12 years prior..as Sleepy’s and was impressed by their salesperson. It seems Mattress Firm still holds those high standards! I recommend this location & suggest you seek out “Mike” as moving forwards to solving your Bed purchase stess free. Thanks Mike!

UPDATE: next day pick up of my box spring. Today I was given the same terrific service when I arrived to finalize my purchase. I was met by a different “Sleep-Professional” than “Mike” I encounter prior. This gentleman’s name is “Fadi”, and he was just as professional, kind, cheerful, & no nonsense. Saved me $100 on a mattress cover, and gave me a sheet set. Great experience start to finish. Mike &...

Been sleeping like a baby for the past month. My girlfriend and I have moved in together and let just say our bodies are very different which means my old mattress which by the way was only a year and a half old from Bob's furniture was not working for her back and shoulders. At first I had no problem with my old mattress because I lived alone and I slept in the middle of the bed which was a queen size and I'm only 5'3 150 pounds. once we moved in together the mattress didn't feel the same because now there's two people sleeping on the same mattress and I no longer slept in the middle. My old mattress was memory foam and my girlfriend used to have a spring mattress so our bodies needed something in between and that's where Michael Luyster 🛏️ came in firm mattress firm. Michael Luyster 🛏️ was so helpful and had so much knowledge about mattress that made us feel like " this person knows what he's talking about without any BS" He actually found something that works for both of us which I thought was impossible but I have to say Michael Luyster 🛏️ did it and since then we've been sleeping like angels.

Thank you...