Mattress Firm West Paterson — Hotel in Woodland Park

If you're in the market for a new mattress and searching for an exceptional shopping experience, look no further than Mattress Firm of West Paterson/Woodland Park, where you'll find an absolute gem of a salesman, Abul. From the moment I stepped foot in the store until the purchase was complete, Abul's unwavering dedication to providing outstanding customer service and unmatched product knowledge left me in awe.

From the very beginning, Abul greeted me with a warm and genuine smile, instantly putting me at ease. He took the time to listen attentively to my specific needs and preferences, displaying a remarkable ability to understand precisely what I was looking for in a mattress. Not only did he make me feel valued as a customer, but he also created an environment where I felt comfortable discussing my sleep-related concerns openly.

What impressed me the most about Abul was his unparalleled expertise in the vast array of mattresses available at Mattress Firm. It was evident that he had an in-depth understanding of each product, and he patiently guided me through the features and benefits of various models, tailoring his recommendations to suit my unique requirements. He had an answer to every question I asked, demonstrating his profound knowledge of materials, firmness levels, and sleep technology.

Throughout the process, Abul never pressured me into making a hasty decision. Instead, he encouraged me to take my time in trying out different mattresses, ensuring I found the perfect fit for a restful night's sleep. His patience and genuine interest in my well-being stood out, making me feel like more than just another sale.

What further distinguishes Abul from other salespeople I've encountered was his commitment to transparency. He provided me with valuable insights into the pricing and financing options, making sure I was fully informed before making my final decision. His honesty and integrity were truly refreshing and added an extra layer of trust to the shopping experience.

Ultimately, thanks to Abul's exceptional guidance, I found the ideal mattress that exceeded all my expectations. The quality of my sleep has improved dramatically, and I am grateful for the positive impact Abul's expertise has had on my daily life.

If you're in need of a new mattress and a shopping experience that's nothing short of phenomenal, I wholeheartedly recommend paying a visit to Mattress Firm and seeking out Abul's assistance. His outstanding customer service, paired with his unparalleled product knowledge, is a rare combination that sets him apart as one of the finest salespeople in the industry. Mattress Firm is truly fortunate to have Abul on their team, and I can't thank him enough for making my mattress-buying journey an enjoyable and...

I recently visited Mattress Firm at Woodland Park, and I had an excellent experience. The standout aspect of my visit was the exceptional service provided by Abul and Rahmir. They both demonstrated extensive knowledge about mattresses and were able to recommend the perfect option for my specific needs, particularly in terms of supporting my back.

One of the most important factors when purchasing a mattress is finding one that promotes proper spinal alignment and provides adequate support for your back. Abul and Rahmir understood this well and were able to guide me towards the mattresses that would best suit my requirements. Their expertise and understanding of the products were evident throughout the entire process.

Not only were Abul and Rahmir knowledgeable, but they were also incredibly patient and attentive. They took the time to listen to my concerns and preferences, and they provided me with multiple options to choose from. They were never pushy or aggressive in their sales approach, which created a comfortable and stress-free shopping environment.

Additionally, the overall customer service at Mattress Firm was commendable. The staff members were friendly, approachable, and genuinely focused on helping customers find the right mattress. The store itself was well-organized, making it easy to navigate and compare different options.

In terms of the mattresses themselves, I am extremely satisfied with the recommendation made by Abul and Rahmir. The mattress they suggested has proven to be excellent for my back. I've noticed a significant improvement in my sleep quality and wake up feeling more rested and refreshed. The price was excellent too!

Based on my experience with Abul, Rahmir, and the entire team at Mattress Firm Woodland Park, I highly recommend this store to anyone in search of a new mattress. The knowledgeable and attentive staff, combined with a wide selection of quality mattresses, make it a top-notch destination for all your...

Morris Plains Mattress Firm

I would have had a more positive review up until delivery but unfortunately when the guys dropped off our mattress they refused to put it in the room or haul away our old mattress. Instead they left the mattress in our hallway leaning against a canvas photo and blocking our entire hallway. We were told in store that they would be delivering and taking away the old mattress.

Prior to purchase we had been to several mattress stores. We found our chosen mattress elsewhere for cheaper but the reps (Chris and Joann were wonderful) in store matched the pricing for us and added a free gift to sweeten the deal. We confirmed setup and haul away in the store because that’s what the other place was offering…

After our delivery experience today, I called the store to let them know what happened. The lady who answered the phone just after 11am today told me to call her back later instead of her calling me. Once I called her back, Dasheria, the lady who answered phone offered no resolution. Things got heated and Dasheria was yelling (yes, yelling) at me. I have the conversation recorded and have reported this to her management team. We now have to wait for someone to come out another day to make this right. Meanwhile I’ve got a king sized mattress blocking our hallway and rooms.

I suggest you head east down route 10 to the Matress...