Fukurai Boutique Apartments — Hotel in Hà Nội

Fukurai Hotel is convenient with a cafe located below and spacious rooms. cafe has a great selection of drinks. want to point out that the hotel is located ABOVE the Phuc Lai cafe. so when you see circle mart on the main road, turn into the alley and you will see phuc lai cafe. go in and the cashier at the cafe doubles as a front desk receptionist. if there was a bigger sign for where the hotel is located, will be great!

we were in the standard room with one queen bed which came with a small kitchenette as well. it was big and very value for money! however, i realised after we asked for the room to be cleaned, the glasses on the side table were not replaced as it still had the markings on the rim of our glasses. so this is one thing to note about the turnaround. Additionally, as the hotel is not located in old quarter, a number of tours will not be able to pick you up from the hotel and will require you to take a grab to old quarter for most tours. just to note for the tourists!

however, the place doesn’t have lifts so bringing up your bags to your room will require you to carry it up. We were so lucky to be assisted by Lucky on our trip here who helped us bring up the bags when we arrived!!!

the best thing about this hotel is driving the service :) the staff are sooo welcoming, warm and helpful! highly commend the staff...

I had the opportunity to go on a business trip with 2 foreign friends.The hotel has great location with few minutes walk to West Lake or Lotte Center. Great Japanese design and new modern amenities in the room. The staff are very enthusiastic and kind. I was especially impressed with the cafe on the first floor.

Upon entering the door, the aroma of freshly brewed coffee filled the air and the sound of soft jazz music. The menu has a wide range of coffee drinks, from classic espresso to specialty latte and some other drinks such as tea and juice. The pastry selection is also worth a try, with croissants and mouse cakes. The outdoor seating area is a favorite with many diners with views of the busy street.

This is a great experience, If I have a chance to return to Hanoi, I will come...

I wanted to like this hotel, but the terrible service and lack of basic hygiene ruined my one-day stay.

When we got to our room, we found someone eating in the room. It turned out to be an employee having a meal there. I don’t know what kind of business thinks this is ok.

The white duvet cover has several black stains and one big brown stain. It was quite disgusting.

The bathroom always smells smokey, and there is nothing to put your toiletries on in the shower, so I have to resort to putting my toiletries on the floor…

I thought having a coffee shop downstairs would be a cute concept, but they start playing loud music from 8 AM. Good music choice, but blaring music at maximum volume is never...