The hotel owner was very kind and considerate. We stayed here from 31/10 to 1/11 and checked in at 6 a.m. on 1/11 because we had just arrived from the Hanoi bus station. The owner was ready with the keys and doorbell so we didn’t have to wait long. The room was clean, had a heater, a comfortable bed, an iron, and a hairdryer. If you don’t mind the room view (there’s construction in front of the hotel), this room is honestly the best.
After that, we rebooked this hotel room because our second hotel was in a very sketchy area and required climbing up many stairs. On our last day, we checked out early, but since Sapa has no luggage service, we asked the owner for permission to leave our backpacks in the lobby until our sleeper bus at 11 p.m. The owner was so kind and helpful to let us keep our bags there and use the toilet while waiting for our scheduled bus to Hanoi.
We’re very thankful and happy for the wonderful service. Thank you so much, dear owner! ❤️ Love from...
Read moreWe truly enjoyed our stay in Phuc Hung. The owner was very responsive and proactively reach out to ask for what we need. It is also near to the Sapa center with almost everything you need nearby. The room is spacious and clean. The staff is polite and helpful. Well...
Read moreAmazing hotel!
Cozy and not crowded. But the rooms were bigger than normal! Clean, smart tv.
Central located, walking distance to everything.
Super sweet and friendly host. Late check-in...
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