London Sapa Hotel — Hotel in Sa Pa Ward

I checked into London sapa for a break from hostels during my travels to have a nice sleep after a long bus. When I arrived I was shown to my room which absolutely stank. It smelt like people had been smoking and never cleaned the room it was horrendous. I occasionally smoke myself but this was another level of stench. I went downstairs and asked to move rooms or check out early as I felt sick from it. I was shown to another room by a snarky member of staff who seemed really annoyed that I had complained. The next room was fine but I was advised if I checked out early I’d lose my money even though the first room was awful. I went to sleep and was woken at 5am to the sound of people flemming and spitting :( I was next door to a staff room where apparently everyone stars the morning by making wrenching sounds and spitting out down. As well as this I was below the dining room which was being set up for breakfast from 5 and all I could hear was furniture being moved. I felt so unwelcome by staff and was barely looked at until a Vietnamese lady I know dropped me off on a moped outside, then I seemed to be accepted. ||I’ve been staying in hostels for £5 a night in Vietnam better than this and can’t wait to leave. The only reason I’m doing my two nights is as a backpacker I can’t afford to lose money and I was told I...

Location is reasonable. 200m walk from Sao Viet bus office.|Room size is as advertised.|Desk available but no chairs - so not possible to work at desk.|Room power is not controlled by key card (+).|Hot water available but temperature control is flaky! One room had no hot water - took them 1 day to fix it.|However, we did experience about 25 minutes of power trip on our 4th floor.|Seems like the staff was unaware of the power trip until I informed them.|Breakfast on Saturday & Sunday was quite acceptable though it can be quite full.|However Monday breakfast was a disaster with only beef/chicken pho available. |After lunch, front desk told me that buffet is only available when the hotel is full but as my 17 pax party appeared to be the only guests, they only offer pho & American breakfast (which was non-existent).|Front desk is quite helpful. One of my group booked a separate transfer to Hanoi (via front desk). When the pick up did not show up as scheduled, the front desk staff helped to clarify, sent him to the bus office & sorted out the issues. Later issues with his bus journey were not the responsibility/fault of the hotel staff though.|Tip: Always check with front desk whenever any hiccups happened. Vietnamese speaking only staff often...

I had the pleasure of staying at the London Sapa Hotel for a night in December, and it was a wonderful experience. From the moment I arrived, I was impressed by the warm and welcoming atmosphere. The hotel manager was exceptional—always available, attentive, and eager to make sure that my stay was comfortable.

The location of the hotel is perfect, right in the heart of Sapa, with easy access to the local markets, restaurants, and beautiful natural sights. The scenic views of the mountains from the hotel were truly breathtaking, especially in the early morning light.

The room was cozy and well-appointed, providing everything I needed for a relaxing stay. The highlight of the experience was definitely the breakfast. A variety of delicious options were available, and I loved the local flavors offered alongside international dishes.

Overall, my stay at London Sapa Hotel was fantastic. The combination of a perfect location, a caring and efficient manager, and a great breakfast made it an unforgettable part of my visit to Sapa. I would definitely recommend this hotel to anyone looking for a comfortable and welcoming place to stay in this...