Goodberry's — Local services in District of Tuggeranong

I ordered two ice creams a fudge brownie and a strawberry one. I asked for both to be large. i also ordered a mediucaramallow thick shake.

We waited for 20 minutes, every person around us received their orders, we still waited, they were busy so we were patient, 30 minutes comes round and i walk in and ask where my order is and the manager or boss asks one of the workers what number did he say before and the male worker asked one of the female staff to get it from the freezer . we left the goodberries and drove down the road and my drink was not in the bag, we returned and it was still in the freezer. we left again and realised one of our icecreams was large and the other was small and it also did not have the requested toppings even tho we paid for them.

The ice ream was the consistency of soup, the brownie was rock hard and the caramallow thick shake was horrible, the other ice cream was enjoyable.

The male worker who placed our icecreams in the freezer is completely incompetent, he walked around slow, he was yelling over people ordering there food/ dessert. i noticed when the female staff were adding toppings to orders he would bump their arm which would make them spill the spoon full. All he did was flirt and waste time.

I drove 9 hours and just wanted something sweet for the last hour i had to drive, i waited 30 minutes, order was wrong, incompetent staff and lazy workers.

I have never had this...

Lastnight order was nothing like the quality i had the past 2 times my family went... Firstly think our $60 dollar order was stuffed up...as we watched roughly 10-15 customers get served after us and had their orders before us. Some customers had big orders like ours... Secondly when we got them home they were all melted like they made milkshake instead of our icecreams..only 2 out of 5 should have been THICKSHAKES... BUT EVERY SINGLE ONE WAS LIKE A MILKSHAKE... ...AND THIRDLY... 5 minutes after my 2 year old consumed hers she complained of pains in belly and threw up everywhere with a hot temperature.

My whole cup went in the bin.. I will never order from goodberries erindale wanniassa ACT again...

I now expect written apologies for screwing up a big order and giving my daughter food...

Erindale what an absolute joke, my 11 and 8yr old daughters go in there tonight apparently not understanding what their Netball award they earnt got them and instead of the big mouth male behind the counter explaining to them with his customer service knowledge that he clearly does not have he screams at my daughter and rips up her award. Given yes the sitter they were with should have gone in with them instead of staying in the car but what should have a been a great independent experience that they wanted to do themselves it turned Into some inconsiderate cranky im assuming shop owner abusing 2 young girls at the top of his voice ..... what an absolute disgrace you should be ashamed if yourself and I hope no other netballers go in there and get treated the same....