Foodworks Elwood Village — Local services in Melbourne

Always get a slightly hostile and unwelcoming vibe in here. Including the young lady at the till who appeared to find something funny about my elderly father and I. Maybe they don't like non white faces. Either way, unprofessional. Won't be back. Leaf is 20 thousand times better as is Cleo's.

**update; you can see from the unprofessional, hostile reply from the owner what type of people they are. If an 80+ year old pensioner wishes to look for an item and doesn't find it, maybe try helping them instead of staring at them, whispering and laughing and then talking about them as they leave the store. There's a reason why you get negative reviews. Perhaps rather than attacking those reviews, you should grow up, take it on the chin, stop crying on YOUR keyboard and instead improve your service standards. Happy for locals not to come back? Great business school you must...

I was stopped by a lady when I tried to buy food because I didn’t have a mask on. I told her I had an exemption but didn’t have it on me, so she told me that she couldn’t serve me and I had to leave.

How dare her say no to me for wanting to buy food because I wasn’t wearing a mask.. what is this world coming too. To deny someone from buying groceries because you believe they are a threat to the community..

I told her I have medical reason to not wear one. I don’t have to show you anything, it is private information, and what you are doing is illegal.

In fact, you and your staff are endangering everyone by not wearing gloves and hand sanitising after every customer served.. Get some blo0dy gloves on if you want to protect the community, and use some...

this store is selling items labelled as organic which are not organic. their rude manager told me to contact the company that sells the product and refused to provide a refund.The item in question ,orange juice, has a label which proudly states ORGANIC but which actually contains sugar and sodium ascorbate. Organic items do not contain additives. The product, Sunzest Organic Orange juice, contravenes Australian Food labelling laws. The rude manager would not entertain any discussion. The product was undrinkable - besides who would ever want to buy orange juice with...