Green Cup Hawthorn — Local services in Melbourne

BLAND AND DRY acai bowl. OVERHYPED and extremely disappointing experience with Green Cup.

Ordered: "Go- to-bowl" $14 + "Crowd Pleaser" $14

Having heard many raving reviews about Green Cup, (in particular the acai bowls) I finally found the time to come in - what an utter waste of time it ended up being.

The acai base in the "Go- to-bowl" and the "Crowd Pleaser" tasted overwhelmingly of banana - with no other flavours to be detected.

Specifically regarding the "Go-to- bowl": The balance of toppings were out of whack with a few measly microcosmic pieces of fresh fruit in the bowl made + overloaded with sloppy peanut butter (which due to being of a 'smooth' variety and in combination with the rest of the bowl being distinctively textureless resulted in an overall unappealing product).

Similarly the "Crowd Pleaser" lacked any balance of toppings and was also exceedingly stingy with the fresh fruit.

I suggest you avoid green cup if you are somewhat of an acai connoisseur - as eating the acai bowl proved to be a chore.

DECIPHERING MY STAR RATING SYSTEM = I have given 2 stars as despite the shameful acai bowls the staff were nice and it...

I have shared feedback with Green Cup before and it doesn't seem they take it on board. There is also no avenue to provide feedback via email etc. The staff are not friendly & it seems they are more focused on socialising than tending to customers. The food is not consistent and neither are the smoothies - you always get something different and never know if quality is going to be good. When I have asked for something different (i.e. for something to be the way it was on a previous visit like having fresh blueberries in the oats vs. frozen upon another visit) I am gaslit into being told this is always how the item is made. For the price point of smoothies / a bowl of oats I would expect more, especially from the staff. It is odd that this energy from staff seems to be consistent across...

Used to come here weekly… but now the bowls come out half full (like not even the toppings are reaching the top of the bowl) and the price really isn’t justified! Still visit on the odd occasion in the hope that it’s a once off, yet am continuously let down.

Pains me to write this honestly, but you’re better off going elsewhere where you’re going to get a full cup and not just four slices of a strawberry fo example.

You’d think with all these açai places now popping up, they would try do better, but the quality is just decreasing. With Oakberry soon to be opening only metres down the road there is going to be a new...