I am so happy to write a positive comment about Ian Comyns and this company. Our son sourced this agency - they have only been managing our property for a short time. They took over our existing tenants and managed the difficult situation of trying to manage them when there was limited paperwork in place and the flat had deteriated substantially.
In that time they have done a substantial renovation for us - the flat was an absolute mess when the tenants left. As we live in Perth and the flat is in Sydney it would have been very challenging for us to manage the renovation. Not only has Ian sourced all the trades and kept us informed every step of the way they have not charged us anything for managing this renovation. Hard to believe really - I cannot believe our luck at finding this company. I have seen some of the fees Perth agents charge and just cannot believe this company is such good value. Ian has also found us new tenants and was diligent enough to pick up an untruthful applicant. All in all I think Ian and his colleagues do a wonderful job - I just cannot fault them. I would recommend this company to anyone wanting professional property managers who are sharp and...
Read moreLife gets in the way and I'm often quick to make a complaint yet forget to feedback on great customer service. This is why I'm absolutely compelled to inform consumers about the service I have received for almost 16 years with Exchange Property sales and Management. This team without a doubt are worthy of the best review I have ever given. I'm a very time poor grandmother these days with investment properties in Australia and New Zealand. Over the years it has been absolutely reassuring to know that the dynamic Exchange Team, Ian and Chris will manage my property with the highest standard of professionalism I have ever encountered. Thanks to their vigilance, attention to detail, up to date information and updates. I am completely relieved of the stress and concerns of property management. If you need a team that is totally "on the ball " allowing you to focus on other life-enhancing priorities don't look...
Read moreI was a tenant at a property in Alexandria for more than five years that was managed by Exchange Property. In all my 12+ years as a renter of multiple inner city properties, I've never come across more professional and attentive property managers. They were always responsive and quick to arrange any repairs, no matter how big or small. And unlike many places that I'd rented before, they actually treated me (a tenant!) with respect. I'd highly recommend them to any owners or tenants. I now own my own property and if I were ever to rent it out, they would be the first agency I would call... as I'd have 100% confidence that my property and tenants would be well cared for and in great hands. Big shout out and thank you to Maria, you were...
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