Food Basics — Local services in Burlington

Sunday September 25, 2022, between the hours of 0930 to 0938 1505 Guelph Line, Burlington Store #657 -Still no response for my complaint a week later which doesn’t surprise me -This location also has expired meat products on sale -The staff behaviours only reflection the manager of the store -Poor management to open 2 checkouts and one of them is limited items checkout first thing in the morning. To me that’s poor foresight and or scheduling skills

-Cashier 154 Check out time 0937 -In the store I see that there were only 2 checkouts open -The second check out was near the exit doors. Check out for 1 – 16 items -The woman in front of me had a full cart of groceries -I decided to go to the 1 – 16 items as the last person were just leaving -Older women at the checkout and a younger one beside her and they were talking for awhile -I had put all my items (21) on the counter and they were sitting there -The younger cashier then moves over, and I say good morning; she barely responds -She now starts to move the groceries recklessly onto the second conveyor belt -By this time another costumer lined up behind me now and began talking to the older cashier (knew each other by the things they were talking about) -Due to the younger cashier reckless way of moving the groceries, one of the cranberry bottles got damaged with the top of it getting pushed and dented downwards -I saw this and said it’s damaged -The older cashier then stops her conversation with the customer and tells me to go put it back on the shelf and get another one -I return to the line and now the cashier and the customer are discussing that I have more than 16 items and holding up the line, many other things caught me and talking about the groceries as if I wasn’t there and so I spoke up to address the costumer -I told her that I was going to stop her right there because the other cashier down the other end is taking more of the workload while no one is down here -The younger cashier throws the receipt on top of the groceries and walks off -On finishing bagging my items the customer continues her banter and I respond back with repeating why I have more than 16 items. How does she know I had that because she was not there when I had all the items on the counter. Discussion with the older cashier is where that came from -Did not get the point that these 2 cashiers were talking prior and already held me up then tells me to go get another 3-liter bottle of cranberry juice, which shouldn’t have happened in the first place and not getting the fact that the other cashier is taking on more customers -I said on leaving I will contact the cashier’s manager. I know better to contact the employers superior and not speak to her as I am one of the first to assist to implement the workplace violence and prevention program -Unfortunately, your employees don’t...

I am very very disappointed in Burlington food basics Fairview Today AGAIN overcharged Sign reads Large print 1.49 No small print reads 4.99 Really Consumer strategy I am reporting this to all involved CEO Metro News media Not the first time My bill is always overcharged As a Senior this is very frustrating & crooked I must help others who are not as fortunate as me to be alert Crooked ways are not excepted in Canada Gone too far with pricing Who are you hiring I complained about your washrooms 2 years ago Nothing done Filthy Like a third world washroom You think you could afford a door even that is extremely heavy & dirty Please I gave you heads up No one ever answered WOW PR at its best Rubbish You need the spotlight NEWS & I have advantage 😢 sad you don’t care about your customers Now you can...

Horrible selection of produce. Everything is rotting at the edges, spotted, bruised or wilted. I usually have no immediate aversion to entering a discount grocery store. I like no frills and freshco but something about this store, immediately gives a bad impression. I went in looking for some flyer items and 90%of the advertised items weren't available. I don't know if they just sold out or never had it to begin with. I'm surprised they even have a market share, their sale prices don't really beat other grocery store sale prices. And I'd have to say they cost more or about the same as better grocery stores but without the positive shopping experience. I've never written such a long review, but I really...