Dundas Medical Centre — Local services in Mississauga

Rude and Unprofessional FRONT DESK WORKERS

I called this afternoon and told the employee at the front desk that I want to “renew” my doctor note. Coz I was thinking about renewing some other things later. Although the word renew was not the correct word to use, what I said was pretty straightforward and can be easily understood. That employee was so smart that she noticed the incorrect use of “renew” and had to correct me like she was my English teacher. She said “we don’t renew doctor note. You can’t renew your doctor note anywhere. It is getting a new doctor note, not renew, ok?”.

And this is NOT IT!!!!!!

Since they don’t do direct billing, I was told to pay $80 in total by emt where the doctor visit costed $60 and doctor note costed $20. After an hour I got another phone call telling me “the doctor note is $25 not $20. You need to cancel the transfer and send another one of $85.” There was no “Sorry” or any kind of apology until I questioned “it was one of your people told me to pay $80 and now all of a sudden it is $85?”. She said “Sorry she made a mistake, just cancel the transfer and do another one”. She was never really sorry about all the inconvenience this may have cause me and all she wanted was that damn $5.

BOTH WERE UNPROFESSIONAL AND RUDE. I believe this is not how you should speak to your clients/patients....

The front desk ladies both are very rude and arrogant in behaviour ….this is not only me giving complain about them i realize when It happened with me…..they don’t have manners how to behave professionally on call and they are not bothered to give you a call back even if you are dying for emergency …. I have booked an appointment here but it was not in their record and when I asked here I am coming for vaccine for my baby she told me go to other clinic they don’t have vaccine and when I told here why you Guys telling me now and I hang the call later she calls me and tell me that I am “” BATAMEEZ “” in her language in English its and Bad Word I just can’t tolerate this when I reached to doctor I told doctor about it ….she says she cannot do like this aboviously she will support her staff but being a doctor she should check the Google reviews about them it’s not only me but there are many and than she will know she should support her or not but I think Doctor is not bothered about the patients complaints she will support the Mannerless staff any ways ….I just want to change the doctor and this ladies should learn manner and this is Canada they should know how to behave professionally at the place you are sitting… And they will not follow up with your reports……unless you call them !!! Pathetic and Horrible...

recently visited Dundas medical centre and was thoroughly impressed by the exceptional service and care I received. From the moment I walked in, the friendly and professional staff made me feel welcomed and at ease. The clinic is clean, modern, and well-organized, which immediately instilled a sense of confidence in the quality of care they provide.

The medical professionals were not only highly knowledgeable and skilled but also took the time to listen to my concerns and explain my treatment options in a clear and understandable manner. I never felt rushed, and all my questions were answered thoroughly.

The pharmacy attached to the clinic is incredibly convenient. The pharmacists are helpful, efficient, and always ready to provide guidance on medications. My prescription was filled quickly, and I appreciated the personalized advice on how to take my medication properly.

Overall, my experience at Dundas Medical Center was outstanding. They truly go above and beyond to ensure their patients receive top-notch care. I highly recommend this clinic and pharmacy to anyone seeking high-quality healthcare...