Kamio Food Trucks — Local services in Montreal

Bad management Dear Owner my daughter called two days before we went to reserve food as the last time we went there was no pork belly, no brisket and more missing. A lady said no problem took her order as we were having family come from out of town and we wanted to make sure there would be all the food available. Upon arrival, the ac was broken. We asked for the meat that was put aside from the call we made 2 days prior they said they had no notes nor had any informed them. We asked to speak to the manager who wasn't there. They called him and asked for him to get there. Arnaud came about 20 minutes later at which point we hadn't received any water and they had run out of ice on one of the extremely hot day the first week of July. Arnaud the manager showed up and seems irritated has he started yelling at his staff. My daughter spoke to him and asked where was the meat she had specifically called for. He said it was his fault as he forgot to tell them at the restaurant. Now our entire family was there at party of 7 people with once again pork belly, brisket and many other meats missing. He said he will give a free rack of ribs which was nice. But at that point we were trying the understand what had happened and that we brought our family here when there weren't many options. The manager in a rude tone said "it's a hot day you think I want to deal with this, I want to be at home taking a cold shower. I offered you a free rack and you're complaining. Don't you know how restaurants work we can't keep meat for you". My daughter responded by tell him she appreciated the free rack but they should never have told her they could keep the meat for us if that is never a possibility. It was an unpleasant experience with him and we say him yelling at the chefs behind the counter which was very unprofessional. We were very disappointed. A man like that, should not be the face that represents a what we thought was a good restaurant before this. We was also rude to a group of girls have their bachelorette dinner...

We had the "Le Smoking" platter, which includes 2 regular poutines, a pound of meats of your choice (each choice of meat by the 1/4 pound), a full rack of pork ribs, 3 sides of your choice and 4 bread buns.

We chose brisket, pulled pork, sausage, chicken, beans, coleslaw and potato salad.

Poutine has better fries than most places, ok sauce and a nice helping of cheese curds. Quite large portion. The concept seems to be you taste the meats on top of it and/or the bread of it as base dishes.

As for the meats -I mean all of them- they were tender, nicely cooked and not dry, but they sadly lacked the smoky taste we were expecting from a BBQ place. Too subtle and no smoke ring to talk about. It was as if they were cooked low and slow in an oven and finished by being smoked on a weak essence of wood (I would guess maple) for a very short time.

About the sides: the beans were pretty good and also contained a fair amount of meat; the coleslaw, although creamy, lacked seasoning and a bit of acidity; the potato salad was kind of bland apart from the bacon and green onion topping; the breads seemed freshly made and were ok.

Service was nice and friendly. No A/C inside the restaurant (or it was off, on a 30C evening with the ovens/smokers not helping) so it's good they have a small terrace outside.

All in all ok but probably won't go back.

UPDATE/Answer to owner's commentary: I stand corrected about the lack of a smoke ring necessarily meaning a really short smoking time, thanks for sharing the info. I have now changed my rating to 3 stars as I admit I initially gave 2 stars a bit hastily as I was disappointed of the milder than expected/desired level of smokiness, which in the end is a matter of...

I went to this restaurant with my family of five on a Saturday, (half empty) the waiters didn't even bother to seat us even though the sign at the front said to wait for a waiter to seat us.

The waiters didn't come so we had to ask if we could be seated, they then pointed us to a table right next to the bathrooms. Once seated it took a good 10 minutes for the staff to realize our presence. The waiter finally came to take our order with the least amount of happiness possible.

she brought me a vanilla milkshake ( I originally ordered a chocolate milkshake) I asked her if she had taken my order correctly and she checked the menu, left then came back with chocolate syrup and asked me if it was ok to put the syrup on top.

So far I've stated how horrible the staff is but there's more even though you're already convinced it's a horrible place to eat

The food was bad, my family had ordered a bit of everything so I got a taste of whatever they had and it was bad. I would have rather gone and get a Big Mac from Mc Donald's even though I love pulled pork and bbq foods.

Finally the cleanliness and hygiene

First off none of the cooks had hairnets OR GLOVES I'm sure that's illegal on many deferent levels. second, the place was disgusting. the bathrooms were right next to our table where we were eating the people who walked out of the bathrooms came close to our table just to give a perspective of how disgusting it was

If u ever think of going there which would be the stupidest thing you've ever done please re...