Amazing customer service and great product quality! During my most recent visit last December 2020, despite the Holiday rush, Peter (owner) took time to listen to my requirements and suggested the best items and ideal quantities. I ordered 12 scallops and 24 oysters; the quality was exceptional and very fresh (each oyster was perfect). It was my first time serving oysters at home and was intimidated by the shucking process but Peter clearly demonstrated how to clean & open them.
Overall, I highly recommend this store; the staff is helpful, knowledgeable and very friendly.
Falero is a family run business since 1959 and they KNOW what...
Read moreMaybe people leaving bad reviews about the service encountered someone different, but the people working were incredibly nice and helpful. Even offered to remove the skin from the salmon I bought without me asking.
I thought the salmon had a metallic taste- but I did buy the cheaper Atlantic salmon. Tuna had a fair amount of sinew in it which I could have removed but I didn’t want to waste it. Consumed about an hour after purchase.
Edit: have gone back again, once again had great service, salmon tasted even better this time! Didn’t...
Read moreI've been going to this place for years and have consistantly been treated like garbage by a couple of the employees here. They're condescending and rude (make you feel like a number and not a client). Rarely have I been to a business that thinks that treating their clients so poorly is considered ok. The products here are amazing but severely overpriced, I'll take my business elsewhere even though it'll be less...
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