Latina — Local services in Montreal

Avoid this place ! They are dishonest. When I placed my order of truffle with them, they indicated the price of 2$/ 1gr. They called me 6 days later to go pick up my order. In the store I was surprised to see the price raise up to 3$/ 1gr so basically the price went up 1.5 times and nobody has informed me neither in the phone nor in the store. When I spoke to a guy there, he apologized and said because they just received it 3 hours ago they “didn’t find time to tell me about it”. Well you had 2 opportunities to notify me 1- by phone 2- in the store but you didn’t. Then the guy suggested to offer it for 2.5$/1gr or take it back. They knew that I will take it because when I placed my order I indicated that it will be for my Christmas dinner and today is 22nd and truffles need to be ordered 1 week before. Plus, they indicated 31.07 gr weight for the first price (as you can see in the photos). To change the price, for a reason I ignore the guy said he needs to weigh it again. By magic the same truffle went down to 30.5 gr !!! 1- you need to be honest with your customers. 2- don’t underestimate customers’ intelligence because everybody knows that the provider with whatever merchandise indicates his price before selling and not 3 hours after delivery. So telling me that you were not aware of the price raise was a vain attempt to fool your customer. For people that want to order truffle from Umbria, go order with Cucina foods, honest people, fixed...

I think they have an identity issue. We got some empanadas, even though the fillings are not the traditional kinds (tuna and veggies/mushrooms), we thought it might just be a fusion twist. The taste is so bad it’s an insult to the name! No Latino will call it empanadas! We also tried calzones, not Italian not Latino, it tasted like ham wrapped in fried donut dough, just bad. We went in because of the name and didn’t find any Latino products we normally find in other Latino grocery stores. Should change store name and stop fooling people outside of the...

It irks me when people rate stuff lower because it's a little expensive or the quality isn't good. You know that almost before you walk in the door - I'm not rating how my quality was at McDonald's, or how the interior of Segal's looks. Places can't be masters of all traits, if you want better quality than the average place it will be a little more expensive than the average place. Why demand they have the same prices as your local IGA and rate it 4 stars...