WHAT A GREAT EXPERIENCE!!!! I had been long overdue for a new PC, pretty much limping along on whatever laptop I could get working. When I decided I wanted to build a higher end system that I wouldn't need to worry about for 4 or 5 years, I realized just how much I DIDNT know about current gen PCs, and was shocked at the prices for components like video cards and stuff. I went in to Canada Computers to have a look at their pre-builds, BUT ended up chatting with their staff and asking some questions. Their employee JUSTIN is FANTASTIC! This dude spent SO much time guiding me through the build, answering my questions and ACTUALLY educating me on where to best spend my budget to get the most out of my PC performance for the money. The other folks working were also adding their own tips, and I ended up leaving with a full build speced out and an actually SOLID idea of what to research to finalize the build. When I went back to the shop with some more questions and tweaks, the staff actually REMEMBERED me and Justin was right there to help me decide where to compromise the initial parts list to bring my costs down even further!! When I left the shop that day, I thought about just how much attention and time the entire staff had given me without ANY guarantee that they would see a DIME from it, and the fact that I felt ZERO pressure for upsells or sales tactics, I made a decision: I turned around, cracked open that rainy-day fund, and pulled the trigger on the build. It's been a few weeks now and I couldn't be happier! PC has worked perfectly since I picked it up, it does EXACTLY what I was promised, and the entire experience has made me LOVE PC's again!! HUGE thanks to Justin and the whole crew over at Canada Computers Oshawa. If you want a PC but are worried you don't know enough, THEY WILL TAKE...
Read moreWe bought a computer from this location and we have had nothing but issues with it. We have brought it in to get fixed for the same issues alone 3 times and still to this day we are having the same issues because they have not changed or fixed anything. After leaving the computer turned off over night (minimum 4 hours) with everything still plugged in it will not turn on in the morning. In order to get the computer to turn on you have to unplug everything and plug it back in. The Tech has always said that he has never been able to recreate the issues. That is a lie because one of the employees told us he could one time and the Tech took apart the computer only to put some paste or glue on the inside or something. If The Tech is unable to recreate the issue any other time that is because he cannot follow simple instructions. We tell everyone every time we go in how to recreate the issue but the tech cannot seem to remember this. He turns it on and off every hour and after I tell him to leave it off and plugged in over night he says '"I'll do that, I'll leave it on all night." The Tech told us that we should just leave the computer on all the time...we shouldn't have to and shouldn't have this issue. We told a manager our issue and he just laughed at us and said the power supply would be changed and the computer returned at the end of the day. They kept the computer that time fore 4 days and didn't change a thing. We were told by 2 people we could have the computer sent away but then when we brought it in to have it sent away they said we couldn't. DO NOT use this store if you want good customer service, repair, or a product...
Read moreHad a good experience here recently when I needed a new SSD.
Walked in and the first employee I saw was so engrossed in watching television on the big screen, he didn't even notice me come in. Then, the first guy I actually talked to obviously doesn't work there because he's a people person. He was obviously annoyed at the interruption, and told me there was nothing in my desired price range when I could see at least two brands I knew of that were less than $100.
Anyhow, his older coworker stepped in and saved the day, pointing out a good SSD from ADATA that was in my price range, that also had great specs. He answered my questions thoroughly and offered tips for making it last longer (SSDs don't last like the old spin-drives, regardless of what many people will tell you).
I could be a dick and give a crappy review because of the poor start to my visit to the store, but we're all bound to encounter a bad apple or two now and again, and the fact is at least one person was able to get the sale and make it a good experience.
In fact, I've bought my current desktop PC, two Fiio music players, a badass CPU cooler, and three SSDs from here in the last few years -- always have the same luck with...
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