Metro • Bathurst & Steeles — Local services in Toronto

This store STILL has a homeless beggar problem. Every single day (and I mean EVERY SINGLE DAY) for the last few years there are homeless beggars who block the front door and they roam around and follow customers to their vehicles. The store allows it and they won't do anything about it despite multiple complaints made and reports to the police.

They hired a security guard but he doesn't do anything but follow customers around the store. He doesn't deal with the homeless problem though. Only stalks paying customers inside the store. Great job, bud, you're going far in life.

Also, there are never any cashiers in the lanes, even though they have several staff available. They make customers bag their own groceries here 95% of the time. Their lottery counter is always staffed though. I guess gambling is more of a priority than food.

Prices here are bad, and food quality is average, and they make you bag your own groceries, then you have to avoid the creepy security guard (he's a real creep), and then you have to pay the "homeless tax" and tip the homeless guy on the way out, and if you don't, he follows you to your car. Amazing shopping experience, would give less than a 0/10 score if I could. I rarely shop here anymore, it's simply not safe. Homeless people literally come up behind you while you're loading your groceries at your car. And I've had to report to the police instances where the homeless people aggressively stalk customers around the parking lot and follow them to their cars and to the store. It's not safe. I feel bad for the elderly people who shop here because they are constantly preyed upon by these aggressive homeless people. I've made multiple complaints but I still see homeless people here...

I think it's one of the smallest Metro stores in the City, but it's one of the unfriendliest as well. I never was able to find a flyers by the entrance, but now they complete discontinued them. There are a lot of siners They keep them in customer service area only and you always have to ask for it. People in front of the store looking at you as at potential suspect. Store made ground meat always quite questionable quality. Couple of times bought it and returned. Darker meat was hidden inside. Absolutely appalling. Prices , most of the time ridiculously high. Small container of one day old small fried potatoes was priced at $19.99 a kilogram!!?? Small loaf of regular bread, backed in the store $4.99-5.99. What a deal. No wonder you have so much of expired, reduced bread on clearance racks. Another thing- they throwing all reduced products, but not reducing more than 30%. You could donate them to regular beggars in front of the store or sell them for a $1 or 50 cents to poor seniors by end of the day. Corporate greed. No shame or sympathy to neede seniors or poor people. Produce in the store quite often not fresh. Selection of the items quite limited, but mostly not very fresh and unreasonable expensive. Quite a different experience, in comparison with other Metro stores...

A bit of an odd review to write, but allow me some liberties before you continue, please. This Metro used to be a "price chopper" for many years before, presumably, being upgraded to a Metro location. That said, the location delivers on the more "premium" price points, the cooked food station is pretty convenient, and the offerings appear to be of the type of quality you would expect from the higher price point that they are listed for. However, and here's the rub - it just feels odd to go in there. My reasoning is simple, east and west, the large grocers nearest to the store are a nofrills and a freshco, north and south I believe they are a Walmart and a food basics. - so if there are four "budget" grocers forming a square/rectangle, how does it make sense to have a premium one in the middle?!? (Mind you there are plenty of small markets in that square that serve individual ethnic and religious communities at various price points, so it's not that the premium buyers are underserved) it can't just be me thinking this, can it?

Good store, acceptable selection, just, I guess,...