köz bingöl Turkish Restaurant — Restaurant in Toronto

Very rude customer Service, when busy not oraganized at all, no one takes care of the people waiting in line, no one tells you to wait in line, you just stand and wait there and hope someone would talk to you, theres no manager running the place, each one of the servers tells you a different thing.

I go in there ( after no one spoke to me for a couple of minutes) i ask Chef Halil how long is the wait he says 10 mins, i stand there waiting for like 10 mins , a rude and unprofesdional guy from the staff comes and asks me if I am first in line I told him no these people they were waiting before me ( at that point i did not know this was the line)he says rudely the line at the back , i go there and wait again although now there was more people in the line, but i wait , another 10 mins its my turn now. The unprofessional guy suddenly mentions only reservations can sit inside and walk ins outside, i tell him why you didnt mention it before,( i didnt want to eat outside) his smart answer was do you expect me to ask people to be faster to leave who are sitting on the tables , i tell him offcourse not i will just wait but you should have mentioned earlier. ( if i knew from the beginning walkins must sit outside i would have left) anyways Chef Halil comes back in trying to help and says he'll get us a table ( we were three) , i wait maybe another 5 or 10 mins, Chef Halil finds a table asks us to sit , Mr unprofessional doesnt like it and gets upset and starts waving for us to leave, because this table is reserved, although Chef Halil was telling him that it is ok and was trying to find a solution, Mr unprofessional was upset and insisted we must leave the table in a really unprofessional way and should wait back in line, anyways after a short talk with both of them I left . After this i would not enjoy my experience and i didnt want to eat there against the unprofessional guys will or anybodys will. The experience will only get worse.

In conclusion if you decide to come here, and you can deal well with tension and negative energy, you can go eat there. If not thats not the place for you.

Ive discovered this place early this summer , and ive been coming almost every other week and introduced my friends and family to this place, this time i was with two new friends too, anyways i will not be back here and i will make sure my friends are not back here too , and thank God for all the competetion from the other Turkish restaurants that are opening , because imagine how would the staff treat you if this was the only Turkish restaurant...

Koz Bingol: An Odyssey of Turkish Delights! Step into a portal of vibrant Turkish flavors at Koz Bingol! From the moment I crossed the threshold, the warm atmosphere, with its cozy decor and lively music, instantly transported me. But the true magic unfolded on my plate (and in my cup!).

The service was exceptional. Friendly, attentive staff patiently guided me through the menu, offering recommendations with genuine warmth. I felt like I was visiting family, welcomed with open arms.

The appetizers were a delightful prelude to the feast: fresh, welcoming, and beautifully presented, leaving my palate dancing in anticipation. Then came the main event, and oh boy, did it not disappoint!

The lamb ribs were a revelation. Tender beyond belief, their flavor sang with each bite, expertly accented by a divine sauce I couldn't stop myself from savoring. And the chef's special minced kebob? Juicy, flavorful, and perfectly seasoned, it was a masterpiece in itself.

But wait, there's more! The salad was no mere afterthought. A vibrant tapestry of colors and textures, bursting with fresh ingredients and tossed in a light, zesty dressing, it perfectly complemented the richness of the kebabs. Portions were generous, ensuring I left both satisfied and happy.

The exceptional pistachio baklava was the perfect sweet ending. Each flaky layer yielded a symphony of textures and flavors, culminating in a satisfying crunch and a burst of nutty goodness. And to top it all off, the traditional Turkish tea was a soothing, flavorful finale to a truly memorable meal.

Finding convenient parking was a pleasant bonus, making the entire experience smooth and enjoyable.

Honestly, everything about Koz Bingol was excellent. The vibrant atmosphere, the exceptional service, and the delicious, authentic food all combined to create an unforgettable dining experience. I'll definitely be back for more, and I highly recommend this restaurant to anyone seeking a taste of Turkish magic in Toronto.

The reasonable prices are just the icing on the baklava, making it a perfect choice for any occasion.

Five stars all around! This restaurant is a must-try for anyone who loves good food, excellent service, and a touch of Turkish charm.

P.S. Lamb lovers, the ribs are a must-have! And don't forget to save room for the exceptional pistachio baklava and the soothing...

I have been to the other Turkish restaurant Kebab 49 located right across the road, and decided to try Koz Bingol. Few unpleasant things stood out right away for me. The table we were given apparently was just cleaned and was all wet. The plate was chipped. I wanted to ask the server to replace it but then decided against it, mainly, because the expression on the server's face was such, like she openly hated her job. I tried to cheer her up for a smile but was unsuccessful. Well... maybe she had a bad day after all but as a customer I would feel better knowing that my server is happy to see me there. That definitely was not the case. Finally, I think this was the only place of all the restaurants I have been to that didn't have drinking water. They could only offer bottled water. Why? This question remains unanswered. As for the food, I have no complains. The food was good, pretty much on par with what I had at Kebab 49. But then again... The server brought the food, silently put it on the table and disappeared. Didn't come to ask if the food was good. Actually, didn't come at all. I had to wave her afterwards to ask for the bill. In my opinion, and I have been to a number of restaurants before, if you are a server and expect to receive a good tip (that I know is important for the server), you have to earn it. If you just do a favor by serving your customers without a smile, even a "duty" one, and don't care how they feel about food and service, don't expect to get what you didn't earn. Bottom line: in the highly competitive restaurant business with abundance of Turkish and Persian restaurants in North York and Thornhill it is important to give the customer your best effort. Otherwise, they will go somewhere else, and this what I will probably do next time I have a craving for Middle...