I was visiting Vancouver BC from the US and saw this store on maps. This store is such a nice visit, very clean and organized with helpful and friendly staff. I also just have to say the store is so cute. I really wanted to try some popular European candies, specifically Bubs. They had tons in stock. I’m unsure of how pricing with these candies are in Canada, but in the US Bubs are very expensive, about $18-20 USD for a small bag. Karamellers prices were MUCH lower, and the candies were super fresh which isn’t always the case at other stores. I ended up getting tons, and the staff also let me know they do shipping to the US. I definitely recommend visiting to anyone who wants to try quality and tasty...
Read moreSuper disappointed with my interactions with this company, and I didn’t even get to try the candy! Ordered some sweet treats in plenty of time for Valentines Day, emailed twice closer to the day and finally got an answer back apologizing for the delay. They said they would send the product out right away. Never got the candy and had to scramble to find another Valentines present. When I reached out again they said they would refund my purchase, charged me right away but takes 14 days for a refund!! Super disappointing as I was really excited to try this candy. Will not ever shop...
Read moreThe candy is WAY overpriced at $15+tax for a small pre-mixed bag and CANNOT make your own mix as previously advertised on social media. The candy all taste very similar to eachother despite different "flavours". The staff are rude and condescending with an attitude. They looked like they didn't want to be there. Environment is not very welcoming and not tastefully presented. Just a hype.
Went there for a birthday treat and was utterly disappointed. All for supporting local businesses but this was a huge disappointment. Save your money! Would not...
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