QALI — Local services in Vancouver

VERY pretentious, typical snobby Vancouver salon. Go here if you want to light your wallet on fire for a very basic hair appointment.

For starters, when I walked up to the salon, the hair stylist was taking selfies, and after knocking on the door and her seeing me, she proceeded to continue taking selfies, and left me out in the rain until she was done. I booked an appointment online, and I guess I booked the wrong type of appointment (root touch up vs. bleach out). Which was obviously no problem there, I admit that was 100% my fault. However, the hair stylist had NO problem telling me multiple times, in a very apathetic, condescending way that it was indeed my fault- which by the way, I myself have worked in customer service for 6 years and I always at least find a polite, sympathetic way to tell a customer that we can't provide what they are asking. She proceeded to tell me that this was all my fault, and that I should've called rather than booking online (go figure- why have the online booking option then?)

To be completely honest, I was not even mad AT ALL that I couldn't get my hair done, I would've happily just booked for another day because it was in fact my fault -it was the attitude and rude demeanour of the stylist that turned me off. Why did she have to tell me 5+ times that it was my fault, and then act like a teenager who doesn't care? I also politely asked if another stylist maybe had time to do it and she said she was the only one in the salon that day, and then another stylist walked in LOL.

And to top it all off, I asked what the price would've been, and she presents me with an estimated $300 (plus tax and tip) FOR ROOTS! SO overpriced, especially with the way I was treated. I could mind the price if the stylist wasn't so condescending. Oh and I asked her why there was a $60 uncharge for olaplaex, and she proceeded to tell me that my hair would need it. Thanks hun, but my hair isn't that fried. Such a cheap shot for an up-sell.

Pretentious, pretentious, pretentious. They might treat you well if you act/look like...

I can’t say enough good things about Qali. The salon is so beautiful and inviting. I love the salon’s bright and tropical style that makes you feel like your at the beach.

The girls at the salon are so friendly and made me feel relaxed as soon as I got there. (like hanging at your bffs house)

I had been wanting to come to Qali for awhile but was hesitant because I didn’t think they had any stylists who worked with curly hair. I saw a post on Instagram about Veida who styles curly hair and decided to book an appointment.

I was blown away...... Veida is the real deal! She is an amazing stylist who is so knowledgeable about curly hair. It’s so hard to find a stylist who can cut/style curly hair. Every curly hair girl in the Vancouver area should be lining up to see her!

Veida took the time to explain each step of how to style my hair so I could recreate the look at home. This is the first time i have stepped out of a salon loving how a stylist has styled my natural hair. I can’t wait to keep working on my hair goals with Veida. I won’t be going to see anyone else...

Qali is a great salon and Ivette is a fantastic extensionist! I recently got a clip in installation and cut by Ivette and today purchased and got beaded wefts installed and they look phenomenal! She is very personable and takes the time to answer any questions, you can tell she truly cares about her clients and doing a good job. She's very experienced and it shows in the quality of service! Ive gotten extensions done by multiple other well-known extensionists in the city and Ivette absolutely does the best job and has incredible customer service, highly recommend!

The salon itself has a very welcoming and friendly environment! Other clients were getting other very cool and different hairdos so they really cater to everyone. Their prices are also very reasonable! After being to many of the best salons in Vancouver I can confidently say this one is the best and my favourite. Highly...