Exotic Empire Waterloo — Local services in Waterloo

WOW! What an amazing experience! Exotic empire is the best store I’ve ever been to, having topped my trip to the bass pro shop pyramid, AND my trip to Disney land! Martin the Manager is the most amazing manager ever! He was so kind and caring and shared many great details about the store, and its history! Additionally, his co-workers Dana and Alia were so enthusiastic and did everything they could to bring my experience to life! Their great business skills lead me to picking out some of the most incredible and uplifting candy I’ve ever had! If you or someone you know is looking for an amazing, professional, engaging, and unique experience I would recommend Exotic empire, specifically the Conestoga Mall location as the workers there are just so amazingly talented and always deliver the best...

Great selection but violently expensive! Everything is clean and laid out perfectly, friendly staff, but many of these products i.e. soft drinks can be found at Farrah Foods for much less(three dollars cheaper for two cans at Farrah's). I almost thought the clerk accidentally rang it through twice. Ya, almost three bucks more, like $7.49 ish for two cans compared to ,$4.58 at Farrah's). Yeah, I know malls charge exorbitantly high rent, but that was insane. Basically, if no one else carries what you want here, pay the extreme Premium, or just go...

Amazing customer service! I’m not sure of her name, but on May 18th, 2025 approximately 12PM we were assisted by a young woman who was working the store by herself. We asked for a specific type of candy that was not on the shelves, and she went out of her way (while working alone) and went to the back and got a brand new box of said candy. She was beyond friendly and sweet. Again, I don’t recall her name but she definitely deserves some recognition. Thank you and we will...