Dairy Queen (Treat) — Local services in Winnipeg

My girls wanted some ice cream after school so we stopped here. The male taking the order got the order wrong. He did not give my daughter a receipt. When she brought the order to the van she was upset because the employee insisted she got what she ordered. She ordered a large milkshake but was given a medium which was only 2/3 full. I went back with her to the window to have the order corrected. She explained the error. The employee insisted my daughter ordered the medium. He claimed he only charged her a medium. I asked for the receipt which he could not provide. Instead of arguing, I asked what the extra charge was for the large. He said he would make it and be back. When he cam back, it was another medium half full. I told him I requested a large and even though my daughter originally ordered the large, I would pay the difference. He got angry and told my daughter to throw out the medium and the large would be an additional 80 cents. I told him make the large and I would be back in a minute with the change. This is an outdoor window. People were lining up. I got the change and came back to the window. He got angry and said he would not help without my mask on. I didn't think about the mask because I just came out to help. I put the change on the counter and I ran to get my mask. When I got back to the window the change was still there. The employee asked what my daughter did with the other milkshake. When I told him he told her to throw it out, he very angrily passed me the new shake.

No employee of any establishment has the right to treat anyone as he did, especially not a child. He was rude to her and to me. He does not keep proper records. This is obvious since he could not provide a receipt. Maybe CRA needs to investigate this location. He definitely needs anger management. Further training needs to happen. We will no longer go there. If I could give it zero...

It's a very good dairy queen, about what you'd expect for a dairy queen. It is great in the summer to nab a treat while in downtown transcona.

Be aware that It can be a tad crowded during peak hours. It also has a tendency to sell out of some of the more popular items, and it also closes for the entire winter (which makes sense since people are unlikely to want to stand outside to order items.

The staff is friendly and pretty quick to prepare your items even when things get quite busy.

Parking doesn't seem to be too much of an issue if you need to although the lot is a bit awkward for the 2...

I was between this dw and the one on regent. I read the reviews about the stingy blizzards and thought eh, they’ve probably handled it. Literally no. The service tho was hella fast, they didn’t have what I wanted but they handled that great and were pretty nice. But those blizzards are depressing. Hardly anything on them at all…. And I came here with family who travelled here too so it was kinda upsetting. We ended up actually going to McDonald’s for a McFlurry lol. Bad ice cream but more toppings. Anyway super cute location but low stars for the sad blizzards....