Sasa Kwun Tong — Local services in Hong Kong

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非常差的購物體驗 a very bad experience

一邊試sample一邊被店員大聲呼喝 令到全店的人都看著我 但當她走過來確認我不是用貨品當sample試用 就裝作整理一下貨品便離開 這是什麼態度？呼喝完人而自己誤會了也不用道歉？

店員是一位中年女士略胖，濃妝紅唇。

我認為這種行為非常沒有禮貌，誤解了客人應該要道歉才對，而且這種行為應該不只是針對我一個人。希望商店能正視這個問題。

這種行為讓我覺得非常不舒服，我感到自己被職員「監視」了。如果我真的打開了產品，這種行為或許還可以理解，但是我並沒有這樣做，職員應該要有禮貌地問我需要幫忙嗎，而不是像我是偷竊犯一樣對待我。這種行為不僅沒有增加我的購物體驗，反而讓我感到不快。

身為客戶，我認為這樣的行為是不應該的。職員應該要尊重客人，不管是有意還是無意地觸犯了商店的規定。如果職員需要確認顧客是否有遵守商店的規定，可以選擇以一種更優雅的方式進行。比如，可以先友好地問候顧客，然後問是否需要協助，如果需要的話，再進一步告知商店的規定。這樣的做法能夠讓顧客感到被尊重，並且增加他們的購物體驗。

如果商店能夠正視這個問題，並且向顧客道歉，這將會是一個解決問題的好方法。商店可以訓練職員的應對方式，讓他們更加友好、有禮貌地對待顧客。同時，商店也可以增加一些監控措施，比如增加一些監視攝像頭，這樣能夠有效地減少類似事件的發生。

總的來說，商店的職員應該要尊重客人，而不是對待他們像是罪犯一樣。如果商店能夠正視這個問題，提高職員的素質，那麼這將有助於提高顧客的購物體驗，吸引更多的客戶來到商店消費。

I entered a store that day and tried out some products. Suddenly, a female staff member ran towards me from a distance, drawing the attention of everyone in the store. After she arrived, she saw that I didn't open their product and simply tidied up the merchandise before leaving. I think this behavior is very rude, and there should be an apology for the misunderstanding, regardless of whether or not I am a customer. I hope the store can take this issue seriously.

This behavior made me feel very uncomfortable and like I was being "watched" by the staff. If I had actually opened the product, this behavior might be understandable, but I didn't, and the staff should have politely asked if I needed assistance instead of treating me like a thief. This behavior did not enhance my shopping experience and instead made me feel unhappy.

As a customer, I believe that this kind of behavior is unacceptable. Staff members should respect customers, whether or not they intentionally or unintentionally violate store policies. If staff members need to verify whether customers are following store policies, they can choose to do so in a more graceful way. For example, they can greet customers in a friendly manner and ask if they need assistance. If so, they can then inform them of the store's policies. This approach can make customers feel respected and enhance their shopping experience.

If the store takes this issue seriously and apologizes to customers, it will be a good way to resolve the problem. The store can train staff members to respond in a more friendly and polite manner to customers. At the same time, the store can increase monitoring measures, such as adding surveillance cameras, to effectively reduce the occurrence of similar incidents.

In summary, store staff should respect customers rather than treating them like criminals. If the store can take this issue seriously and improve staff quality, it will help improve the shopping experience for customers and attract more customers...

位於九龍官塘APM 服務員態度友善 接聽电話的店員也耐心地聽耒电查詢問題及詳細解答 服務員對產品有認識...

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