La Magie de Noël — Local services in Colmar-Ribeauvillé

I had the worst experience there. They have many items very close to other items, it is very difficult to pick up an item and not have to dodge another 5 that are next to it. Turns out I picked up a crystal ball and dropped it and broke two others that were near to it, and as such I paid for the 3 balls! The person in the store (Nadia) was so rude that she didn't even offer a discount, it was an accident and they should have insurances for these situations. I didn't mind paying for the ball that I mishandled and that fell and broke, now everything around it, which for lack of space is there I think is a bit too much! Do they not have insurance? Is this the only store that doesn't have it? Is the store stuff placed like this to be broken by less space conscious visitors to the store space? If I could, I would put ZERO stars for the service and organization of the space. Due to the lack of empathy. Mrs. Nadia is an ill-disposed person, and terrible in contact with the public. Nadia shouldn't work in the store she lacks very important...

Went to buy some gifts for our friends and picked up some winter slipper-socks which were €13 per pair (very over-priced, but we thought they'd be nice gifts, so we didn't mind too much)... I was told to put my rucksack on my front without any explanation - just a demand... then I went to pay, and the lady working there carried on having a chat with the two people in front of me. I gave them time to finish their conversation and to get served, but then they started a whole other conversation while I was standing in the queue. I waited over 5 minutes while looking at the shopkeeper in the eye so she knew I wanted to buy something, but I was totally ignored. I ended up leaving the shop and those expensive socks behind. Very rude - no customer service skills whatsoever, and no respect...

La plus belle boutique de décoration de Noël que j'ai visitée ! Ce fut absolument magique : j'ai fait 2 fois le tour de la boutique et j'y ai passé une heure, mais j'aurais pu y rester bien plus longtemps encore. Précision incroyable : la boutique est ouverte toute l'année !!

Autant vous le dire tout de suite : JAMAIS vous n'avez vu des décorations de Noël aussi sublimes ! Vous pouvez regarder à n'importe quel endroit, vous ne verrez que mille-et-une merveilles et vous aurez envie de tout acheter. J'y ai découvert quantité de marques fascinantes, j'y ai vu pour la première fois d'immenses casses-noisettes et de splendides figurines plus ou moins grandes. Tous les univers de Noël y sont représentés : Noël rouge avec des pères Noël, dorés, blancs, le monde du ballet, rose, le monde de la forêt et tant d'autres merveilles. Des mois après, j'en garde un souvenir impérissable !

Malheureusement, les prix sont dissuasifs... Comptez au moins 10 € pour l'une de ces beautés (boules de Noël), jusqu'à 60 € pour les plus belles décorations de taille "classique", 200-400 € pour des décorations de tailles moyennes, et... Plusieurs milliers d'euros pour les figurines à taille humaine ! Ou sinon, faîte comme moi et visitez cette boutique comme un temple de Noël ou un musée.

Mais surtout, ne manquez sous aucun prétexte la visite de cette boutique, même s'il faut parfois faire un peu la queue ! Des mois après, j'en garde un souvenir impérissable et j'espère pouvoir y...