One of the nicest stores in Bangalore with a class in itself. From the staff to the management to the owner himself ,have been extremely accommodative and warm from the beginning Being a shopping enthusiast, I love trying out new things but this was one place I couldn’t look away from and fastest buyer I ever could have been…
The delivery was extremely smooth and I was impressed with the delivery team.
Excellent coordination with the store
The purchase is classy and elegant. We did a mix and match going along with our background of the living room.
The Dining set is one of the finest buys. A crystalline onyx table with a six seater chair that too were matched along
I really appreciate Mr Sunil who was extremely amazing with his approaches. That is what any customer needs.
Mr Santhosh was kind and patient and helped all around especially when we were so indecisive at store - you can imagine with so much around that one enjoys seeing, anyone can be confused. Yet they were patient.
Mr Harsha I must admire your extraordinary help to choose the right stuff as we wanted and your call back to us post delivery checking upon us ~ it goes a long way speaking of values that CHERRY PICK carries
Truly touched and thank you for giving us a beautiful decor. A little spend never hurts anybody ! One life to live ~ make your lovely home today !
Jai Hind...
Read moreWe bought an onyx dining table and chairs from this store. While their collection and prices are great (2stars are only for that) but their customer service and customer treatment is not. The sales representative has a lot of attitude and they are not keen to resolve any issues after selling the product.
After delivery we found out that the table top is not sitting well on table legs and has lot of movement on one side. Post repeated calls and complaints their technicians came and told us they will have to change the ply under it. Rather than resolving the issue we heard GM saying to them on phone speaker that technician should have given any random reason and closed the matter rather than asking to change anything. That explains their customer service!!! After more than 1.5 months now, there was neither any resolution nor the sales representative was responding to our calls or messages. Once I posted this review the store contacted with resolution so everything written in their response happened in last one week. NOT when the issue was raised or when the purchase was made. They never explained this movement while we were making the purchase. Yes, they have offered exchange to base but their claim that it was always...
Read moreThey have promised to arrange the marble guys as there was a minor defect on the console we purchased. Its been almost two months requesting them but they failed to do so. Moreover they have stopped responding as well. I am pretty unsatisfied here :(
UPDATE: Thankyou for rectifying my issue. Gulzar was very supportive and understood the issue well and helped us. This is certainly appreciated.
However I would like to tell you that, the mark was 'NOT NATURAL'. During our purchase we pointed out that there is a dent and you agreed to fill it up. During delivery we found that it was filled with pink colour rather white and that is when we asked to arrange the marble guy. Gulzar confirmed that he has filled the dent but colour could not come same. He wanted to rectify at my home during his visit but he was not carrying the right material.
Kindly check with 'Santosh' (who helped us during the purchase) about the dent in the marble
Since you have provided us with the resolution and changed the marble, I am pretty satisfied now and would like to change my rating.
I would like to thanks cherry pick and team once again...
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