Croma - Salem — Local services in Tamil Nadu

One of my worst purchase experiences ever in Croma Store Salem. I planned to buy a television and laptop this Diwali. First, I have decided to purchase a TV under 15 thousand, but they are suggesting to buy a 4K UHD TV from a Croma brand old model TV, and I asked for the latest model from an online Croma store when I compared to the online price, which is a little bit higher. So I planned to order online instead of offline. They offered me one Bluetooth 10W speaker when I ordered a TV in store. So that I'll go for the salesman idea, and I planned to purchase one laptop. I'm going for Asuz Vivoboo; both are in the EMI option. After the process of EMI, they setup the laptop that tooked some time, and after finishing it, I asked the complementary. They said that for this, there are no complementary gifts added that are only for store models, and we said that you are offering us this deal. The staff call the manager, and we explain the details. The manager even does not listen to what we are saying, and he treats me very disrespectfully, and they insult us in front of customers. The laptop purchase experience and setup are good. The sales officer Durga was good, but the behaviour of the store manager, Mr. Praveen Kumar, and department manager, Mr. Chandrakumar, is not a way to treat us as customers, even though they are not ready to ask our complaint. The sales officer of TV, Mr. Pachaiyappan, was just like moved from that place. After this incident, I leave this issue, but they speak unnecessary words in front of all others and the public in the store. The worst ever customer service experience in that store so that I told them to cancel the loan and cancel the product, and the manager without hesitation got the bill and cancelled the order. Because of their service, I'm very afraid to go to the store and suggest the store. And they spoil the image I'll have with Tata products. The experience in the store deeply affects the mindset and spoils the mood of the Dewali celebration. Good bye, Croma, and...

Croma salem -

Located on omalur main road, salem castle shares space in the same compound, stands as a premier destination for all electronic and appliance needs, encapsulating the essence of high-quality shopping with its vast selection of products.The store is strategically located in one of the city's most vibrant neighborhoods, making it easily accessible for tech enthusiasts and everyday consumers alike.Upon entering, shoppers are greeted with an expansive and well-organized retail space, showcasing an array of products from leading brands across various categories.

Parking space is available, parking space is little far, behind the building, you need to park and walk to the store. street parking space is difficult to find.

Upon entering, shoppers are greeted with an expansive and well-organized retail space, showcasing an array of products from leading brands across various categories. Whether you're in the market for the latest smartphone, a new laptop, kitchen appliances, or even grooming gadgets, Croma offers an extensive selection to browse through.

The staff at the store are knowledgeable and friendly, ready to assist with detailed product information, comparisons, and recommendations tailored to individual needs and preferences.Additionally, Croma often runs promotions and offers, providing value to customers through discounts and deals on popular products. The store also features a seamless shopping experience, with options for online order pickups and a user-friendly website for those who prefer to shop from home.

For anyone in salem, looking for reliable electronics and appliance shopping with excellent service, highly...

Bought haier fridge for this Diwali which is not working condition..they didn't show me demo.while asking with chroma branch who attended the call they told it's a display piece it may have complaint.its upto luck of the customer felt bad of this answer from a customer centric showroom.they are diffencive while speaking.while purchasing they asked me to add extended warranty which is not required for us.now received LG after a long complaint. The LG service is not responsive for this warranty,where we have to get service from LG and later we have to claim from chroma.but chroma person said its free of service Due to their super service I didn't want their extended warranty but they are saying that the extended warranty cannot be cancelled due to finance. I never come back to chroma and I won't recommend to buy here..if you buy you have to follow them for everything..each and everytime you have to call chroma, different people will attend the call.you have to explain from first to everyone. Their motive is to sell the product not considering customer satisfaction. Now we had a doubt and asked them if we don't have any gifts for this purchase, after our enquiry they are saying "yes' and the customer service person is not sure that why the sales person have not given to us..Now we cannot claim the gift as they sent back to their head office.sooo many things are not at all communicated to us or wrong communication.uff

I should pray God that the fridge should not have any complaint for the next few years then I need to chase them for...