Aurelia Anna Nagar, Chennai — Local services in Zone 8 Anna Nagar

We have visited many shops in Chennai in the last 22 years and provided necessary feedback as a customer which have been accepted gracefully. However in this particular shop when we wanted to meet the manager:

1. He (manager's name is SURYA) came out from his room with an aggressive and hostile swagger for no apparent reason
2. We asked him if he would like to note a feedback regarding a specific item. Although he said okay, he did not even let my wife finish talking for 10 seconds and started talking back.
3. When my wife requested him to first listen to the feedback and then note it down and pass on to the company, he said he is more experienced than us as he is managing the shop for 4 years and so he does not need customer's feedback. His body language, tone and choice of words were highly inappropriate!!!
4. When I intervened he asked why we have come into the shop unnecessarily and LITERALLY showed us the door. He wanted us to leave HIS shop at the earliest.

A note to the shop owner - If you are planning to ruin your business and chase your customers away, please continue with SURYA as your manager. You may think of checking the recording of your CCTV if you have one...

After purchasing they said, bill will be sent to mobile number, but didn't received any bill. Second time when we went to collect after alteration, we asked for the bill, they said the same lie, they never sent the bill. If the shop is not providing bill to the customer, it is against the law. The saleswomen is forcing us to buy the dress, even if the fit is not good. Never listen to them, prices are high, even for a simple collection. Asking extra charge for alteration when you buy a product for 4k. Not a...

Never visit this store. the store manager is worst. he shouts at customers disrespectfully. because of him I stopped buying this brand itself. even his two staffs are rude. visit the store just to try the products for fit and make purchase from online website rather. so that u will have better customer service. u will regret if u buy from this shop as the owner is very arrogant. no collections too. they hardly...