Absolute Spa , Massage & Reflexology ( ex-First Choice Spa , Massage and Reflexology ) — Local services in Batam City

Went for Combination Massage (Javanese + Thai Massage), bought the package off klook. Was an extremely disappointing and horrible experience.

My masseuse (she was chinese speaking) did not know how to use her strength well. When she started massaging my lower limbs, she did not use any force at all and simply swayed left and right with her body as though she was dancing... After I feedback to her to use a little more force, she acknowledged but continued her "swaying routine" for the next few minutes. When she proceeded to step on my back, she started to use more force till the point that it was too painful for me to handle.

Throughout the entire session, she did NOT asked me if the strength was enough or if I felt any pain. Whereas the masseuse in the other cubicles showed concern and kept checking in with their customers. She also kept clearing her throat, to which she informed me that she had a lot of phlegm (I did not even asked her).

When she massaged my shoulder, she even had the audacity to say "gong xi fa cai, hong bao na lai", and proceeded to explain to me that she did not have many customers for the day (I did not even asked). Whether it was said as a joke or not, her attitude came off as very rude and pompous. Still, I gave her a small tip as a kind gesture for her time. She received the tip with a frown on her face and no thank you was said.

The ambience of the place was nothing like a spa too. They were playing Chinese new year music as the background music.

Overall, very disappointing experience. Will not recommend to others even though the package was relatively affordable off klook.

The only positive experience was the joyful and efficient receptionist who was welcoming and proficient...

Went in on 14 Dec 2024 for the massage at 1pm. We made reservation in advance. Otherwise there won't be any slot. Had asked for skilled massage ladies. There was no crowd when we reached. Guess the crowd will come in after 1.30pm to 630pm. We booked 2 hours traditional massage for 280k for 2 persons

A Chinese lady attended to us. Pretty straightforward. Paid the money and we went straight upstairs for the massage. Massage skills are ok. But as usual the massage lady took her time to attend to us. My massage started later compared to the massage lady attending to my friend yet we finished at the same time and they ended earlier than the time that we have paid for. When I wanted to feedback this to the receptionist, she was too busy because there were a pool of Singaporeans coming in for the massage and paying and choosing the massage oil.

Business is good for them.

Didn't bother to feed back and i just went off. The masseuse are slack - coming in late and cutting the massage time short and there is no way to monitor them.

They have proper massage beds (instead of mattress on the floor) where there is a hole for you to put your head in. And they occupied the whole building at least 3 floors. The massage area is bright, clean and proper. Overall ambience is alright. Of course it not sound proof and it just curtains to protect our privacy.

The good thing is they provide free shuttle to areas in the town and we took the car to nogoya mall. Will I come a 2nd...

Not recommended, very lousy service. Me and my two friends take aroma massage + ear candling on 12 Nov 2023. The massage is unlike massage, the massage technique has nothing good to say, a massage chair would do better. After that we do ear candling, there's an event that masseur accidentality drop hot candle wax on my body but she didn't notice until I voice out, and my friend next to me is even worst, his masseur somehow got the candle on fire and at that moment we shocked and not knowing how to put off the fire, lucky that my friend has water bottle with him and pass the his water bottle to masseur but she don't know how to pour🤦‍♂️🤦‍♂️, ended up my friend put off the fire by pouring the water down. It can be seen that the masseur has not been trained well. When the time's up, the masseur had purposed touched/hit me that I guess she probably wants some tips for her service but I didn't give due to lousy service and unexpected events that totally spoiled me and my friend's mood...