Terrible online ordering platform have tried different days multiple times to order online using different debit cards only to be told “oops doughballs the transaction was unsuccessful” but on checking my bank account the money is taken each time. It goes back into my account after a few hours but I am unable to order from dominos as it will not confirm my order. Furthermore the uncertainty of not knowing that the money will not be take taken from my account for up to 5 days without my order being processed has turned me off this restaurant, very poor online platform, I have never experienced a similar problem with any other restaurant or with justeat.ie and am not in any rush to order with dominos pizza again any time soon. I recommend avoiding ordering from Thai crowd online and to order off a different restaurant that does not have similar card problems, especially until covid is over since they do not accept cash...
Read moreOrder pizza online..9-14 mins delivery time..no problem.. Arrive to collect and no food ready for 2 mins the girl says..no problem! 5 mins later I enquire about my order to be told another 2 or 3 min as something was left out..12 mins later my order is ready at last! I enquire about the first part of my order being kept sufficiently considering it's been sat boxed up under the lights for 20 mins or more! It was like I was asking the guy for a kidney and as if I was being unreasonable.. after a few attempts to communicate with the guy I gave up! I couldn't understand a word and had to keep asking him to repeat himself! I left and I left dominos in Ennis for...
Read moreCustomer service was horrible. Myself and my partner ordered through the dominos app to save ourselves some time before we left Ennis. On the app it said order was ready for collection and when we arrived our pizza was not ready and we had to wait another while. The place was also filthy with food left on the counters. We never had an issue with this at any other dominos branch and we will be avoiding the Ennis...
Read more