์ถ๊ตญ ์ 3์๊ฐ ์ด์ ๋๊ธฐ๋ก ์ธํด ์๊ฐ ๋ญ๋นํ๋ฉฐ ๋งค์ฐ ๋ถ์พํ์ต๋๋ค. ํํ ๋ฐฑํ์ ๋ด์ ์ ์ ๋ ๋ธ๋๋๋ผ๊ณ ํ๊ธฐ์ ์๋น์ค ๋ฐ ์๋๊ฐ ๋งค์ฐ ์ค๋ง์ด ํฝ๋๋ค. Saint Laurent๋ฅผ ์ ์ ํ๋ค๋ฉด ๋ค๋ฅธ ์์น๋ก ์ผํํ ๊ฒ์ ์ ์ํฉ๋๋ค.
๊ตฌ๋งค ์ ํ๋ถ ๋ถ๊ฐ ๋ฐ ๊ฒฐ์ ์๋จ ๋ณ๊ฒฝ ๋ถ๊ฐ์ ๋ํ ์ฌ์ ๊ณ ์ง ์์์. ๊ตฌ๋งค์ํ ์ค ์ํ ํ์๊ฐ ์๋ค๊ณ ๋งํ๋๋ฐ๋ ์ํ ํ์ ์ฌ๋ถ ํ์ธ ์กฐ์ฐจ ์ ๋๋ก ํ์ง ์๊ณ ๋ฌด์กฐ๊ฑด ํ๋งค์ ์ ์ฅ์์๋ง ์ํ ์ด์ ์์์ด๋ผ๊ณ ์ฃผ์ฅํจ (๊ฒฐ๊ตญ ์ํ ํ์๊ฐ ์์์) ํ๋ถ ๋ถ๊ฐํ๊ณ ๊ฒฐ์ ์๋จ ๋ณ๊ฒฝ๋ ๋ฌด์กฐ๊ฑด ๋ถ๊ฐํ๊ฒ ๋ณธ์ธ๋ค ์ ์ฑ ์ด๋ผ๋๋ฐ Saint Laurent ๊ธ๋ก๋ฒ ์ ์ฑ ์ด ์๋ ํํ ๋ฐฑํ์ ๋ด ์ ์ ๋ธ๋๋์ ์ ์ฑ ์ด๋ผ๊ณ ํ๋จ ๋จ. ํด๋น ๋ถ๋ถ์ ํํ ์ฐ๋ฉ๋ค ๋ณธ์ ์ ์ ์ฑ ์ธ์ง ์ ์ฃผ์ฌ์ ์ ์ฑ ์ธ์ง ์ ํํ ์ค๋ช ํ์ํ์์๋ ์ค๋ช ์ ๋ถ๋ช ํํ ์ฑ ๊ณ์ โ๋งค๋์ ์ ์น์ธ์ ํตํดโ ๋ผ๋ ๋ฐ๋ณต๋ ์ด์ผ๊ธฐ๋ง ํจ. ์ถ๊ตญ ์๊ฐ๊น์ง ์ผ๋ง ๋จ์ง ์์ ์ํฉ์์ ์ผ๋ง๋ ์์๋ ์ง๋ ์ค๋ช ์์ด โ๋๊ธฐํ๋ผโ๋ผ๋ ์ง์์ ๋จํธํ๊ณ ๋งค์ฐ ๋ถ์พํ ํค์ค ๋งค๋๋ก ์ด์ผ๊ธฐ ํจ. ๋งค๋์ ๋ ๋งค์ฅ์ ์์์์๋ ๋ถ๊ตฌํ๊ณ ํ๋งคํ ์ง์์๊ฒ๋ง ์ฑ ์์ ์ผ์ํ ์ฑ ์ฌ๊ณผ ํ ๋ง๋ ์ํฉ ์ค๋ช ์ ๋ํ ํ์ธ ํ๋ ๊ณ ๊ฐ์๊ฒ ํ์ง ์์.
I had a very unpleasant experience due to waiting for more than 3 hours before departure. It's disappointing to label it as a brand within HanKyu Department Store, given the subpar service and response. Iโve done really bad experiences in Osaka Hankyu Umeda (Saint Laurent, 5th Floor)
There was no prior notice about the impossibility of refunds or changes in payment methods before purchase.
Despite claiming defects in purchased items, they failed to properly confirm whether there were defects or not.
Insisted that there were no issues with the product from the seller's perspective, ultimately revealing a product defect.
Despite being their policy, the inflexibility of refunds and payment method changes seemed to be a decision of HanKyu Department Store rather than Saint Laurent's global policy. Clear explanation was needed, but only repeated statements about 'manager's approval' were given.
With limited time left before departure, the staff's tone and manner were extremely unpleasant, instructing to 'wait' without explaining the expected duration.
Despite the manager being present in the store, responsibility was solely placed on the sales staff, and no apologies or explanations were provided to...
ย ย ย Read moreThe staff are very smiling. Provide good service While we dress normally The staff are ready to provide the best service. Ready to find the things you want with...
ย ย ย Read moreHad great customer service and a really nice shopping experience thanks to...
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