Playroom at The Grand — Local services in Quintana Roo

The Playroom at The Grand is an absolute paradise for kids — and a total win for parents! From the moment we walked in, our kids were wide-eyed with excitement. It’s bright, clean, and packed with fun, from interactive games and climbing zones to creative play areas and supervised activities.

The staff is fantastic — warm, energetic, and great with children. We felt completely at ease leaving our little ones in their care, knowing they were having a blast in a safe and engaging environment.

It gave us some well-deserved adult time, and the kids couldn’t wait to go back each day. If you’re traveling as a family, The Playroom is a game-changer — fun, safe, and incredibly...

This place is amazing. If they let adults come in alone, I'd do it. They have activities for all ages, such as minigolf, arcades, bumper cars, harnessed climbing area, interactive sports machines, and playgrounds separated by age group. They even have a little town for the little ones who like to unleash their imagination. A plus is they offer daycare services for the kids if parents want to have some alone time.

Like everywhere else on this property, the staff is great and really interact with the kids. Big plus is there is only one way in and out, aside from the...

Kids had amazing time at the playroom. There's lot to do for all ages. Laser maze, arcade games, air hockey, children's play structure, mini golf, bumper cars, rope climbing structure, pin ball, babys play area, glass maze and some more. There's a small cafe with ready to go kids food. Friendly staff and happy kids. Can't be beat. Don't forget your shoes for...