Cityfitness The Palms — Local services in Christchurch

Editing this review due to some disappointing circumstances. This gym is not wheelchair accessible. It has disabled bathrooms and spaces. However, if you are like me and prefer to go to the gym after hours, you will be unable to as the after-hours enterence is a spinning gate and your mobility equipment will not fit through, after speaking to someone associated with the gym I was told I could change gym location or cancel my membership. The whole reason I joined this gym was its convenient location. It seems there will be no added accessible entrance for after-hours cousmters any time soon. I recommend asking for a tour during staffed hours to see if this gym is suitable for your needs. Staffed hours are listed on their website. Large gym, it has 2 levels with so many different activities. i recommend you read all of these on their website. it's often packed as it's In a popular area in chch, the times I've found to be packed are 11am to 12:30pm and 4:30pm to 7:30pm. I have had issues with the after-hours door not letting me in, which is frustrating when you are paying good money for the premium tag. When this has happened, I've gone through the main entrance, and someone lets me in as I'm not a stranger to those who frequent this gym. I've also noticed that sometimes the guest access can bug out, and you'll have to take the visitor through the main entrance. The machines are well spaced, and the bathrooms/locker rooms are always clean and tidy. The mats are a bit gross. However, you should take it upon yourself to clean the equipment before and after use. If you are planning on using the lockers, use a lock as it is not the staffs responsibility to babysit your stuff. Parking has never been a problem as the mall parking lot is always open. The massage chairs are lovely, I recommend giving them a go after your workout, especially if you are going late at night, it's a good way to unwind before going home. There are classes of all kinds here, there is really something for everyone. I recommend this gym if you are in the area as it is suitable for able-bodied...

Signed up a year ago never got my personal training session even asking again 3 months after have emails as proof. Had to get a friend to put my contact down a little after I tore my Achilles tendon and couldn't work out went to the 799 one but haven't been fit enuf to go back. Decided to cancel my membership only to get a rude email saying I can't unless I pay 136 $ for early cancellation asked for proof of this and we're I signed that contract sent me a screen shot of a box being ticked on there computer no signature nothing. Have spoken to customer service 3 times with no success now I have to go back to my doctor to get a medical certificate so they can breach my privacy to find out why I can't work out. My advice if your going to join a gym stay well clear of this one lots of offers no follow through there massarge chairs are always broken and then they try to rip you after letting a friend change your plan cos u can't get down there to do it real classy to get an email saying if you don't pay we will take your credit rating....

Edit:

Today (Monday 8 July 2024) I was in the changing room for the 11th time. When two people threatened me. In front of witnesses.

The reason they threatened me?

Ask them

Personally I think it was a