Ordered at 7:11pm, walked out with order at 7:58pm.
Chips and garlic bread were cold and soggy because they had been ready for a while and sat above the oven which doesnât provide adequate warming.
Pizza bases were burnt and so oily, youâd be forgiven if you mistook it for being deep fried.
Pricing - very expensive. Sides for example - $5 for 1.5l coke, $5 per garlic bread.
If you are waiting in line and the phone rings, you will be ignored and theyâll answer the phone. If youâre in line and an Uber Eats order comes in - again, youâll be ignored.
I donât think they understand how to prioritise and multitask. If there are too many people waiting - suspend Uber Eats and phone orders for 5min whilst youâre clearing your backlog.
Everyone seems to be everywhere and doing little bits at each station. No clear direction for staff and what theyâre meant to be doing.
What bothered me the most which prompted this negative review, was when I asked for a refund, they refused. Hiding behind the excuse saying it will take a while, and a few days for a refund. No issues taking payment...
   Read moreIt was nice to find a good pizza ,I'm not a big fan of Domino's or pizza hut anymore seems generic now, but I happened to stumble across these guys while across at howick laundry ,only curious as to why a lot of people were going there and sure enough I tried it ,the pizza is the closest to The old school pizza( Eagle boys) some 20 years ago ,I'd rate them about a 8 and half out if 10 , a comparison apricot chicken,dominoes 2 out of 10, Pizza hut 4 out of 10 ,pizza club and 9 out of 10.thanks again hope yous...
   Read moreThey have deals advertised in store, (on paper posters) However they would not offer the deals âas prices have gone upâ. The person in front also asked for the deal and said if they are advertising something they have to offer it. The staff in store refused. (This is illegal.. if displayed you have to offer) We were going to order 2 of the deals and person infront thatâs $90 in sales they just lost. Was looking forward to trying however will not be returning due to the...
   Read more