KOOKAÏ Sylvia Park — Local services in Maungakiekie-Tāmaki

First time going in as my sister insisted as she is a full on kookai brand lover.... walked in lovely clean store beautiful items, walked into the second half of the shop and 2 staff members having a conversation walked straight past them, no acknowledgement from them whats so ever then they walked away to continue the unprofessional behaviour. We tried on a couple of things, were not familiar with sizing so needed some assistance, actually had to ask if the staff member was working as she seemed as tho she had better things to do. Total dissapointment, unsatisfactory service and would be hesitant to...

Clothes are nice however customer service not too great. I was greated by a tall shop assistant who was nice enough however when me and my friend went to check out the two girls serving were wearing the same dress and looked like they would rather be anywhere else. The two girls at the counter were ignoring their customers and having a conversation between themselfs which is extremely rude. No problems with the clothes but maybe in your hiring process look a little more on customer service and a little...

I was excited to buy a dress I had been looking at from this store for quite some time. I decided to bite the bullet and do it today, and I was "greeted" by 'Sophie W' at the counter. Her customer service skills need some SERIOUS work. I understand its a hard time to be in retail right now, but her attitude and confrontational nature towards me instantly destroyed my excitement at the thought of owning the dress I was looking at. A people skills course would be a great place to...