Perhaps the most appalling service I have ever received. The order tracking management is BEYOND disorganised. They print your order in small pieces of paper and cross off the orders when they come, in a seemingly mindless manner. This is perhaps why they forgot one of our orders. The wait time is incredibly long despite it not being a busy day. I followed up on one small order I had considering after not receiving my order within a reasonable time. I was given a surprised look, followed by them saying the order is now being prepared. I gave them the benefit and said perhaps they are understaffed.

In the end, they made me wait an hour and a half for such a small order only to be told that the order never existed despite the fact it was printed down as part of our orders list. The order was not being prepared as they mentioned and there was no record of the order. No apologies whatsoever was received and the attitude I received from them was disgusting. If I had not given up and stayed to wait, I would have waited until closing time.

I will never come back to this place and I recommend you all to try another place that is more accomodating than this one.

Terrible terrible and rude service.