Kiwifish — Local services in Puketāpapa

I visited your store on 7/10/2025 and 10/10/2025 wanted to share my experience.

When I asked to have the fish cleaned or cut, the salesperson informed me that he could not provide this service because he was the only person working. Additionally, he mentioned that the fish available at that time (7/10/2025) were old and advised me to come in the afternoon for fresher stock.

While I appreciate the honesty, I was disappointed with the service. Refusing to clean or cut the fish, which is a common and expected service in fish markets, made the shopping experience inconvenient. Also, being told that the fish was not fresh raised concerns about quality and food safety.

I hope the store can improve in these areas — particularly ensuring better staffing during busy hours and maintaining consistent product quality throughout the day.

Thank you for taking the time to consider...

I had an amazing experience at Kiwifish! The quality of the fish is exceptional, and the selection is always fresh. ❤️Liana is so friendly and welcoming — she takes the time to listen patiently to exactly how you'd like your fish cut and makes sure to communicate it clearly to Sinave, the filletter. It's evident that she truly cares about providing the best service. ❤️Sinave is so friendly and does an incredible job with the filleting, making sure every piece is perfect. One of the best filletter in the town 🫶 I highly recommend Kiwifish for anyone looking for fresh, high-quality fish with...

Worst experience ever had this morning on 22/11/22. Was waiting for the shop to open since 9:55 and finally a lady opened the door at 10.10am but the "closed" sign was still not removed or changed to open. After selecting a fish and when requested to clean, she replied rudely that we can't clean the fish as we are very busy. Absolute zero customer service and a very rude behaviour from the staff. I would definitely complain about the sick behaviour of the staff this morning. Extremely...