I feel treated very poorly by the male and female staff of this restaurante. The male appeared like the owner. Bad customer support and very rude if you dont speak the language. As i do not speak Portuguese and couldnt decide at first for a meal, the male staff accussed me twice that I am difficult. I told him i am not difficult and again he accussed me of being difficult.
Very poor customer service and left me feeling unwelcome just because i dont speak Portuguese. I never go back there. A very saddening customer experience.
All this happened in only the first 5 minutes of coming to...
Read moreBad service! Long waiting times! They forget orders halfway through, they served us a bitoque without the steak even being grilled, fries dry and cold! Initially they said a price, since it was lunchtime and it was daily they said it was 12.90€ per person including soup, dish, drink and dessert, in the end when one person paid it was nothing like that and we paid much more than stipulated! The staff are notoriously inexperienced in dealing with the public! They don't even know how to apologise for the mistakes they made during the service! I don't...
Read moreService very poor (waited a lot, forgot things, had to ask for napkins), plate was dirty, food was probably one of the worst I have eaten in Portugal - edible so you eat if you are hungry but no pleasure from...
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