Danube Home Qatar — Local services in Al Rayyan

We ordered kids table/chairs set. The product was great however the staff who came to fix it absolutely knew nothing. He lost one screw for one of the chairs and decided to fix it with some completely different nail. While doing it he damaged the chair and applied correction pen. Did not inform us anything and gave me chair in an angle where there’s less chance to notice the damage. Because he was taking long time to fix two tiny chairs I felt there’s something wrong. So I checked everything and found out the damage. Instead of apologising he started arguing and raised his voice. Kept saying he’s been doing it for 10yrs and the chair is ok to sit this way. Maybe it’s safe to sit on it however why would I accept a damaged item?? And why would I tolerate this arrogance from your staff in the morning. It was a gift for my kids and your staff ruined the furniture and our good mood. We have already raised a complaint. If I don’t see any action taken by the management I’ll definitely take the next step. FYI, one of my friends had the same experience from Danube staff when she bought a...

I recently purchased office chairs for our workplace, and the experience was exceptional from start to finish! The quality of the chairs is outstanding—comfortable, sturdy, and stylish, exactly what we were looking for. What made the experience even better was the outstanding customer service provided by Vivian. She was incredibly knowledgeable, patient, and helpful throughout the entire process. Vivian ensured we found the perfect chairs that fit both our budget and design needs. I couldn’t have asked for a smoother buying experience. I highly recommend both the product and the excellent service...

I recently made an online purchase and completed the payment. However, I am unable to track my order using the provided tracking information, and my calls to customer service have gone unanswered. This lack of communication and order visibility is causing significant concern and uncertainty regarding the delivery timeframe. It has now been more than two days since my purchase, and I have yet to receive any updates or information about my...