Woolworths Lifestyle Crossing — Local services in Roodepoort

This woolworths is one of the bigger shops and really has a nice coffee shop and food. The reason I am rating it a 1 star is because even though the produce and shop floor is great, very often there is an imbalance between the in shop experience and the checkout experience. Often you are caught in massive queues waiting long periods for 50% of the tellers to work through a huge amount of people.

This boils down to poor managament for me, firstly the tellers are expected to bag all the groceries themselves slowing them down considerably. You could employ more staff members to help speed that up. Secondly the 4/5 tellers working there look like they have a mountain to climb because in my opinion they simply are over worked. Again just open up more tills on the busier days employ more people if needed.

As terrible as it sounds we often decide not to go to this Woolworths store quite simply because we don't want to deal with the queue(s). We often rather go to Impala Foods in the same centre for all our fresh fruits and veggies and go to Fleisherei for any meat products.

Woolworths is a premium store, I've not experienced this issue at any other stores. I simply expect better, Pick and Pay and Checkers get their queue system working fairly well most of the time. Surely this...

I'm a very regular customer of Woolworths Strubens valley Lifestyle crossing but I'm extremely disgusted & disappointed with the service I got recently.. I went yesterday Monday 24 February 2025 & bought groceries, one of the items I bought was Omo liquid capsules which were on special for R89.99 on promotion. I only noticed that after when I got home that I was charged the normal price of R109.99. Today I went to Strubens valley Woolworths to query the price but today there was NO PRICE on tge shelf. The other Omo liquid detergent was on special but the capsules di not have any pricing on the shelf so I went to ask the manager & when I explained the situation he said I have"no proof" there's no special listed on the shelf & was completely disinterested in assisting me & giving me a refund. I then asked him, where are the prices. ? How can you not have pricing on the shelf & I was extremely angry & disappointed in his lack of service. WILL NOT BE SUPPORTING WOOLWORTHS STRUBENS VALLEY....

Used to love this woolies but after tonight I will likely never return. Upon arriving my access to the aisles was blocked by a cleaner who was not even cleaning, she was walking slowly and dragging her feet. All over the store were staff members on their phones, once again standing in the way. After navigating my way around the staff members and getting to the till queue, I was then informed that "the system was down because they had no power for too long" and hence there was no way to pay via card... The lady who informed us of this problem would not make any plans to allow us to return the next day to pay and if we left to get money we would not be allowed back into the store as it was closing time. The strange thing is that they had more lights being powered than were necessary, could some of that power not be diverted to something more important like keeping the...