WARNING: I need to share an experience that I had with one of the restaurants at this mall. The restaurant is called Manuka.
I had taken a seat at one of several empty tables in the atrium of this mall. I had been sitting for about 20 minutes in what I considered a common area space for the public. One of the staff of the restaurant, a balding 30-something man with a beard, walks over to me while I am on a phone call and tells me in his broken English that the tables belong to the restaurant and I need to buy something otherwise I cannot sit at the table. I paused my phone call and asked him to explain how these tables could belong to the restaurant since they are more than 5-8 metres away and are located in the atrium of the mall, not inside or even next to his restaurant. He could not explain himself but did make a threatening comment that if I did not leave he would call mall security, to which I said go ahead. I told him I’d likely be leaving in a few minutes anyways and I did not believe I was doing anything wrong.
About 5 minutes after, he walks back over to me and this time more threatening, telling me I need to leave. I am still on a phone call and I told him I will not leave, at which point he grabs my items on the table and physically moves them onto the floor, and then he picked up the table right in front of me lifted it up and tried to take it away, and almost hit me in the face with the leg of the table. Had I not moved my head, the leg would have hit me in the face. After he moved the table in this manner he advanced toward me like he was going to hit me. At that point I told him I’m leaving and I’m calling the police. There was another staff member behind their counter, and she did nothing to stop this assault.
I walked outside and called the police. I was told to stay in the area and that an office would arrive. As I waited for the officer, I think the waiter noticed something was up and he might be in trouble, so at the point he approached me, as I was standing outside in the sun, and attempted to apologize to me.
To say that this encounter was incredibly startling and very upsetting would be an understatement. I was clearly sitting in an area that was for mall patrons, which I was as I had made a purchase from another store. This behavior by the staff member was beyond unreasonable and he is lucky I did not have...
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