Harborne Fish Bar — Local services in Birmingham

After a long journey, me and my uncle decided to stop for some food and searched for a local gluten free chip shop. Walked in, asked about gluten free and had it confirmed. I then went to order my food non gluten free and got basically told that gluten free orders come first and they need to take that order before they can take mine. Tried to charge me £6 for a gluten free sausage and chips, but demanded we were told the price before we were allowed to order. Was very rude telling us that it would be 5 times more expensive to have gluten free. My uncle buys gluten free sausages on a regular basis and they are literally a pound or two more expensive than normal ones. Charge me £10 for a battered sausage, mini fish and chips - which was a precooked sausage that had been left in the hot hold and then taken out and battered, the batter didn’t even stick to it. The fish was very saturated in water, that it had no flavour and was not enjoyable, I tried to feed it to my cat who loves fish and even he turned his nose up at it. Absolutely horrible service, not a smile or a thank you. Probably the worst chip shop I’ve ever visited and probably never will visit again. Staff are rude and the guy who I assume was the owner just had no customer service skill. It’s just like they’re going against those with dietary needs. No advertised prices for gluten free or signage saying that gluten free was a little more...

I went there with my son and was greeted by a young lady with a writing pad at her disposal. However, despite the fact that our order was WRITTEN DOWN, the order was still cocked up!! The chips were like recycled cardboard and the roe that I asked for was cooked in a microwave and not deep fried as I expected. I paid £5 for a small portion of chips and roe. On reflection, I would rather have gone hungry. If the staff.... (the young lady in particular) can't read the order that SHE has written down, why is she taking the orders??? I would NEVER ENCOURAGE anyone to use this place.... no matter how hungry that you are!! I have to admit that we didn't spend a massive amount of money in the place, however, the overall service was very poor. I regret the time that I spent looking for a local chip shop. I won't be using this place at any time...

I’ve never been more excited and thoroughly pleased to try fish and chips. There isn’t any takeaway that safely offers Gluten Free in Quinton or around Harborne. This place was recommended to us, they safely offer Gluten Free with a separate fryer and even cooks it right in-front of you, and it’s fresh to order! It costs only £10 for GF small fish and chips, and it certainly isn’t small either! The chips were soft and crispy, plenty of salt, the fish batter was actually CRISPY and the fish itself was flakey, soft and juicy. My husband isn’t GF but he ordered it too and said it’s absolutely delicious! This will now become our regular fish and chip shop, thank you for catering to coeliac disease so safely. You should put signs outside offering GF, or advertise it as i’m sure even more people would flock here. Thank you...