Just popped into Fox & Feather for the first time in ages. Full of really lovely pieces but I did not enjoy the experience as neither of the two sales assistants could be bothered to say hello or even acknowledge my presence. At all! Just carried n looking at their phones and chatting. Felt quite awkward so I left.
No 1 rule in retail - your customers should be your absolute 1st priority. Some serious customer service training required in this place!! A real shame and not a nice...
Read moreThe Fox and Feather is one of few independent shops in Bristol with a good selection of menswear. I was impressed with both the quality of the items and the price - which was I thought fairly good value.
The shop itself also has a larger womenswear selection and is well worth a look if you are trying to find a quirky gift for someone. A welcome addition to Gloucester road (which has the largest number of independent traders on any one road in the UK), I think the shop...
Read moreI order on line a mustard jug and it arrive two days later. Fully informed of delivery and the item turned up all in one piece. It was well wrapped and the hand written personal note was a nice touch. Would order again and when in Bristol will go and...
Read more