I used to like this place however after last time I will never be drinking here again. Appalling staff. I was out for a friends birthfay we had just been for a meal across the road and thought this would be a great stop, there was quite a few of us so weâre all having a giggle and we ordered one shot. The staff then decided that we were not allowed to have any more shots after we erupted into laughter over a silly joke, thatâs fine, if you donât want loud people having fun in your pub, I can understand thatâs off putting for some people. What really got to me was the âmanagerâ then going and telling other customers that we were disgusting. I donât care what you say to your staff about your punters you to not go around bad mouthing people to other customers especially telling people that we are disgusting simply from laughing and joking around. For shame. Your so called manager has the worst customer service I have ever come across. Good luck...
   Read moreWe managed to get a last minute booking for the Sunday roast, so we were immediatley pleased to get a seat at the table. This was our first experience here but it absolutely won't be the last.
Between us we had the chicken roast, the beef, the squash & lentil roast, and they very kindly accomodated a bespoke veggie roast composed of all the sides.
Everything was cooked beautifully with excellent seasoning throughout (the beef brisket was my favourite - tender and packed with flavour). We also enjoyed tryng to identify the extremely delicious puree, which was a joy to eat. Pudding were equally refined, sticky date caramel pudding and teh rhubarb crumble being top picks. Generous portions, outstanding service, beutiful decor.
Highly reccomended, can't wait to return and try the regular menu next time...
   Read moreUsually the Galli is our go to day bar, however this has now changed. My childhood friends came to visit Bristol for the first time. Ordered our drinks, and they got garnished with a slice of orange -no mention on the menu. Unfortunately my friend is allergic to orange. I'd already paid. So mentioned this to staff and asked if there was anyway we could have another one without orange in. I was horrified to be told no. Obviously no-ones fault this happened, but I felt absolutely mortified staff point blank refused. Staff continued to say no they can't make another unless we bought more drinks. I've never had this terrible customer service. Staff continued to gossip about the situation, really unprofessional, very shocked and...
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