Cotswold Outdoor Kensington — Local services in London

Nice shop,nice staff. I was keen to find an economically priced jacket that was weather proof and well ventilated. It wasn't going to be easy to find anything for under £200. Which was beginning to worry me. Anyway the shop had a nice range of hiking 🥾 boots and the salesperson explained to me that they could go through the whole process of trying the boots on and explaining their qualities as many times as possible. To help find the right boots. I was impressed with this system but they have such a large range of boots and shoes. I felt that I would need to do my homework first of all. And see which boots had already been...

Unfortunately, came in ready to buy a pair of walking boots but had noone come over for ages. When someone finally did (only because she had a pair of shoes for someone else who had given up and she got confused), she said she'd send someone down but they never turned up. Even that offer seemed really halfhearted and disinterested. We left after a while like the couple before. Actually bumped into them in Ellis Brigham a few doors down...

The next day, we went to a different branch in Slitalfields and had excellent service. I left with a great pair of boots so not a review of the chain itself but the service in this one...

I was looking for either wellingtons or waterproof boots as I would be in the outdoors doing some field work in the UK. A Google search for such had this Costwold location as a suggested choice. I used the directions from Google and it was an easy find. I got a pair of Salomon waterproof boots for about $20.00 more than I would have paid in the US based on the conversion rate for the day. All in all. A really nice pair of boots. The staff were very...